Audi Exchange
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 335 reviews
First Exchange visit People were friendly and no high pressure sales pitch. Bob was very patient and took his time walking us through the answers to our questions. People were friendly and no high pressure sales pitch. Bob was very patient and took his time walking us through the answers to our questions. More
I need to be honest ... I LOVE my A7 but I think I may love this dealership more. I've actually considered a BMW or Mercedes, but I don't think you can find this level of ... I LOVE my A7 but I think I may love this dealership more. I've actually considered a BMW or Mercedes, but I don't think you can find this level of car anywhere else. Incredible! More
Non scheduled service Great service for immediate need. Audi provided a loaner car while we waited which was much appreciated. Topped off oil, replaced battery in key and w Great service for immediate need. Audi provided a loaner car while we waited which was much appreciated. Topped off oil, replaced battery in key and washed car. Police and professional More
Excellent Service The service people were very kind and answered all the necessary questions that I had. For all the years they've helped me with my car, they never let The service people were very kind and answered all the necessary questions that I had. For all the years they've helped me with my car, they never let me down when I needed their assistance. More
Outstanding From start to finish the entire experience was outstanding. Every question was answered every feature was explained... I was questioning how the rims From start to finish the entire experience was outstanding. Every question was answered every feature was explained... I was questioning how the rims looked on my A6 and Bobby backed out and pulled into the parking space so I could see how they looked while moving. It was a silly request but he did it to make me happy. Ryan, Bobby and Patrick were all top notch!!! Great experience all around. More
Great experience I have a 2024 Audi A5 Cabriolet which I bought used in a private sale. When I finally needed dealer service Ivwent tobAudi Exchange because of positiv I have a 2024 Audi A5 Cabriolet which I bought used in a private sale. When I finally needed dealer service Ivwent tobAudi Exchange because of positive experiences from my last Audi. The service was great, quick greeting, excellent Q5 loaner. Most importantly they fixed some fairly complicated issues regarding two warning lights. The car runs like new. And icing on the cake was it was delivered back to me as clean as if it had been detailed. More
Excellent Gus does an excellent job managing my vehicles service, going above and beyond to manage the experience and anticipating my needs. He is very knowled Gus does an excellent job managing my vehicles service, going above and beyond to manage the experience and anticipating my needs. He is very knowledgeable as well. More
Great service experience at Audi Exchange Bee to the area and brought my A4 in for scheduled service. Busy Saturday but getting and into a loaner was smooth and efficient. Great overall serv Bee to the area and brought my A4 in for scheduled service. Busy Saturday but getting and into a loaner was smooth and efficient. Great overall service experiences. More
Always professional Always a very professional, friendly, and efficient staff. Greg and the service manager are outstanding. The best service experience I've ever had. Always a very professional, friendly, and efficient staff. Greg and the service manager are outstanding. The best service experience I've ever had. That is why I keep going back. More
Customer First Service The dealership has been very professional and strongly service oriented throughout the sales process and now the service process. Straight forward, al The dealership has been very professional and strongly service oriented throughout the sales process and now the service process. Straight forward, always accommodating and focused on my needs. More