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Audi Exchange St. Charles - Service Center

St. Charles, IL

4.9
83 Reviews

83 Reviews of Audi Exchange St. Charles - Service Center

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November 15, 2024

Been having my car serviced here for a couple of years since moving to the area. Very pleased with the work and the staff. Collin assisted me today and was fantastic explaining everything along the way. K More

by directorcw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin in Service
October 21, 2023

I have had really bad service experience at Audi Exchange St. Charles. The general manager, Jason, at the dealership included. The problem started when I had my battery replaced at the dealership i More

by waqar
Recommend Dealer
No
Employees Worked With
Jason Bulthuis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bulthuis
October 18, 2023

The dealer is not able to diagnose a bad battery on an Audi Q7 even after two tries. the dealer misdiagnosed a bad battery as "mysterious amp draw" when in fact it was diagnosed as a bad battery by an in More

by waqar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ravi Patel
...
9