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Audi Exchange St. Charles - Service Center

St. Charles, IL

4.9
83 Reviews
Today: 7:00 AM - 5:00 PM Closed Now
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83 Reviews of Audi Exchange St. Charles - Service Center

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November 29, 2024

Ethan was amazing. Got right in. Gave me updates along the way. Consulted me on a few questions. Super nice guy! More

by Lisa Flavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
November 28, 2024

Great dealership. Such a pleasure having two fantastic people like Geoffrey and Ernie to work with. Had my first service visit (minor) and was treated with great respe More

by Chopjbw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Pebelske
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Justin knows you by name. The service department team is attentive, friendly, on time and efficient. More

by Kirstin.mccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin in Service
November 27, 2024

Exceptional price for the service my 2020 S5 Sportback Prestige needed out of warranty. The reason I go to this dealership is due to them not price gouging unlike other Audi dealerships in the area. More

by mdoeseckle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Piske
November 26, 2024

The team was so responsive and quick to help fix my car! I couldn’t ask for better! More

by Jmervis26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Pebelske
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Very professional people treated me with respect Ethan was a great service writer with seems to be a lot of knowledge when it comes to Audi More

by BMWVETTE6040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
November 25, 2024

Audi Exchange is amazing. From the best sales people (Gonzalo) to great service (Jason) and everyone in-between, this organization is the best and offers the best car buying More

by gregg.skala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gonzalo Ladron de Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in service
November 23, 2024

Service team is excellent! !! Jason has been great to work with. The focus is on process and execution. More

by darrindavidson.usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Manfred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
November 23, 2024

I give this dealership 5 stars. The service here is excellent. I greatly appreciate the expertise and customer service demonstrated by Jason Piske and his team. I would highly re More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Piske
November 23, 2024

Ethan and his colleagues were great - everything was done on time, within the budget and with great customer service More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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