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Audi Exchange St. Charles - Service Center

St. Charles, IL

4.9
77 Reviews

77 Reviews of Audi Exchange St. Charles - Service Center

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December 01, 2024

Friendly, tranparent, efficiant, clean all excellent traits for an auto dealership. I am very pleased. More

by daryld2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Ethan Buenzow
November 30, 2024

So I drive 3 hours in order to be able to service my vehicle at this Audi location. Not only is Justin the best service advisor I’ve ever had the incredible team work that I see is off the hook. Today I More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Morgan
November 30, 2024

My engine coolant light came on Three hours before a road trip. Audi exchange Saint Charles got me in promptly and corrected the issues so that we could get on our way. Five star service! More

by jwfitzge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
November 30, 2024

Very friendly, fast and confident. Completely different experience compared to any other dealer that I’ve been to. More

by Thomasjelonek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
November 29, 2024

Ethan was amazing. Got right in. Gave me updates along the way. Consulted me on a few questions. Super nice guy! More

by Lisa Flavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
November 28, 2024

Great dealership. Such a pleasure having two fantastic people like Geoffrey and Ernie to work with. Had my first service visit (minor) and was treated with great respe More

by Chopjbw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Pebelske
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Justin knows you by name. The service department team is attentive, friendly, on time and efficient. More

by Kirstin.mccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin in Service
November 27, 2024

Exceptional price for the service my 2020 S5 Sportback Prestige needed out of warranty. The reason I go to this dealership is due to them not price gouging unlike other Audi dealerships in the area. More

by mdoeseckle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Piske
November 26, 2024

The team was so responsive and quick to help fix my car! I couldn’t ask for better! More

by Jmervis26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Pebelske
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Very professional people treated me with respect Ethan was a great service writer with seems to be a lot of knowledge when it comes to Audi More

by BMWVETTE6040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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