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Audi Exchange St. Charles - Service Center

St. Charles, IL

4.9
83 Reviews

83 Reviews of Audi Exchange St. Charles - Service Center

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December 10, 2024

I have been using this dealer to service my 2022 Q7 since I purchased it there. They have a great staff … always exceeding my expectations. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 09, 2024

Very polite, quick to provide services. The video of the car after service is nice. More

by cmmaguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 07, 2024

No appointment- fast service, delivered when promised. Felt welcomed and valued. Great experience as usual! More

by Rob G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
December 07, 2024

Wonderful staff, very caring and knowledgeable of Audi and how things function. Justin Doyle was particularly exceptional with my experience. I had bought a used Audi etron from another dealership, and th More

by jjnosnhoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh - 5 stars
December 06, 2024

Dropped off my Q7 for an electrical system malfunction the previous evening, diagnosed-fixed and picked up the following evening. Great, prompt service More

by lancebeaulieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
December 06, 2024

As usual the service was great and the staff was friendly. My only complaint is that the plastic waiting room furniture is very uncomfortable particularly for a wait time of over 2 hours More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doyle
December 06, 2024

Clean, professional and on point with their service process. Collin did a great job throughout the entire experience. He was attentive and thorough with his explanation of service. I will continue to b More

by Elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin and Justin
December 06, 2024

They were very professional and they did what they said what they will do. Jason was very courteous and friendly. He explained things well. More

by Levileeann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in the service department
December 06, 2024

The entire service team is always amazing! Super friendly, efficient, and accommodating, which is why I always come here for my entire family’s Audi needs. More

by CAT8780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Justin and Jason
December 05, 2024

Audi of St Charles is a such a well run organization. The professionalism is outstanding! More

by pgordon1241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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