Audi Exchange St. Charles - Service Center

Dropped off my Q7 for an electrical system malfunction the previous evening, diagnosed-fixed and picked up the following evening. Great, prompt service the previous evening, diagnosed-fixed and picked up the following evening. Great, prompt service More

As usual the service was great and the staff was friendly. My only complaint is that the plastic waiting room furniture is very uncomfortable particularly for a wait time of over 2 hours friendly. My only complaint is that the plastic waiting room furniture is very uncomfortable particularly for a wait time of over 2 hours More

Clean, professional and on point with their service process. Collin did a great job throughout the entire experience. He was attentive and thorough with his explanation of service. I will continue to b process. Collin did a great job throughout the entire experience. He was attentive and thorough with his explanation of service. I will continue to be a patron at your dealership for all my services needs as it it relates to my current vehicle or any future Audi vehicles I purchase. Thanks for a great experience Collin! More

They were very professional and they did what they said what they will do. Jason was very courteous and friendly. He explained things well. what they will do. Jason was very courteous and friendly. He explained things well. More

The entire service team is always amazing! Super friendly, efficient, and accommodating, which is why I always come here for my entire family’s Audi needs. Super friendly, efficient, and accommodating, which is why I always come here for my entire family’s Audi needs. More

Audi of St Charles is a such a well run organization. The professionalism is outstanding! The professionalism is outstanding! More

Excellent and professional service! Attention to detail and making sure that my needs were met. Instilled confidence in me that my repair problem would be resolved ! Attention to detail and making sure that my needs were met. Instilled confidence in me that my repair problem would be resolved ! More

I took my A6 in for service. Upon arriving I was greeted by Justin. He did a great job of explaining what services were due on my car. He is a high energy guy with a great per Upon arriving I was greeted by Justin. He did a great job of explaining what services were due on my car. He is a high energy guy with a great personality. I needed a pretty quick turn around and he made that happen. Very easy to work with. More

They have a great Service Dept and always go out of their way to make me happy! way to make me happy! More

Audi St. Charles consistently provides exceptional service. I recently brought my Q7 in for an inspection and brake service, and, as always, I was impressed b Charles consistently provides exceptional service. I recently brought my Q7 in for an inspection and brake service, and, as always, I was impressed by their professionalism. The lobby is comfortable and well-appointed, making the wait pleasant. My service advisor was wonderfully communicative, keeping me informed throughout the process. While I noticed the cost of the brake job has increased significantly compared to my last visit (something that's out of their control), the quality of their work and attention to detail remain top-notch. I appreciate their commitment to excellence and look forward to continuing my service here. Highly recommend! More