Audi Exchange St. Charles - Service Center

The service department was thorough in identifying the issues with the car and taking the appropriate steps to remedy them. issues with the car and taking the appropriate steps to remedy them. More

Audi Exchange in St. Charles truly went above and beyond with their service! From their easy and intuitive mobile-friendly repair approval process to Ethan, the service m Charles truly went above and beyond with their service! From their easy and intuitive mobile-friendly repair approval process to Ethan, the service manager, generously giving me his personal Apple charger cord when mine wasn’t working. This is the kind of business that values people, not just transactions or repairs. More

Ethan was polite, efficient, and helpful. He did a great job. I would recommend Audi of st Charles. He did a great job. I would recommend Audi of st Charles. More

Great service and friendly! Efficient with my issue and resolved quickly. I called with a problem and they fixed it. Efficient with my issue and resolved quickly. I called with a problem and they fixed it. More

Very helpful understanding a polite service taken up immediately without any delay and comfortable waiting area. immediately without any delay and comfortable waiting area. More

Ethan at Audi Exchange in Saint Charles was exceptional. He was very professional and welcoming from the moment I talked to him on the phone until he shook my hand upon leaving with my vehicle. His patient He was very professional and welcoming from the moment I talked to him on the phone until he shook my hand upon leaving with my vehicle. His patient and sympathetic listening was very appreciated and he was straight forward and honest with what possible outcomes could take place with my vehicle. More

Job well done. As expected. Very friendly staff. Coffee was pretty good. Facilities are nice. As expected. Very friendly staff. Coffee was pretty good. Facilities are nice. More

Fast service and very pleasant customer care. The place was clean and comfortable, didn’t mind waiting for delivery of my car The place was clean and comfortable, didn’t mind waiting for delivery of my car More

Went in for service - first visit to this dealership and they had me in and out in 30 minutes late on a Friday. It was just a fluid fill, but point is I was a walk in and the got it done. Friendly and profe they had me in and out in 30 minutes late on a Friday. It was just a fluid fill, but point is I was a walk in and the got it done. Friendly and professional staff. My new go to dealer. More

Excellent experience! They are so quick & helpful! A+ service. The audi exchange in st Charles is the best! They are so quick & helpful! A+ service. The audi exchange in st Charles is the best! More