Audi Exchange St. Charles - Service Center

The Service team never disappoints. Just had another excellent experience at Audi Exchange St. Charles. Professional, friendly, and efficient. Just had another excellent experience at Audi Exchange St. Charles. Professional, friendly, and efficient. More

Justin is always great! Amazing customer service and thorough explanations. Was in and out with no issues. Amazing customer service and thorough explanations. Was in and out with no issues. More

Collin, the service consultant, provided exceptional service during my brake replacement, showing great knowledge and fulfilling my request with outstanding customer service. I will definitely come back service during my brake replacement, showing great knowledge and fulfilling my request with outstanding customer service. I will definitely come back! More

The service department was thorough in identifying the issues with the car and taking the appropriate steps to remedy them. issues with the car and taking the appropriate steps to remedy them. More

Audi Exchange in St. Charles truly went above and beyond with their service! From their easy and intuitive mobile-friendly repair approval process to Ethan, the service m Charles truly went above and beyond with their service! From their easy and intuitive mobile-friendly repair approval process to Ethan, the service manager, generously giving me his personal Apple charger cord when mine wasn’t working. This is the kind of business that values people, not just transactions or repairs. More

Ethan was polite, efficient, and helpful. He did a great job. I would recommend Audi of st Charles. He did a great job. I would recommend Audi of st Charles. More

Great service and friendly! Efficient with my issue and resolved quickly. I called with a problem and they fixed it. Efficient with my issue and resolved quickly. I called with a problem and they fixed it. More

Very helpful understanding a polite service taken up immediately without any delay and comfortable waiting area. immediately without any delay and comfortable waiting area. More

Ethan at Audi Exchange in Saint Charles was exceptional. He was very professional and welcoming from the moment I talked to him on the phone until he shook my hand upon leaving with my vehicle. His patient He was very professional and welcoming from the moment I talked to him on the phone until he shook my hand upon leaving with my vehicle. His patient and sympathetic listening was very appreciated and he was straight forward and honest with what possible outcomes could take place with my vehicle. More

Job well done. As expected. Very friendly staff. Coffee was pretty good. Facilities are nice. As expected. Very friendly staff. Coffee was pretty good. Facilities are nice. More