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Audi Exchange St. Charles - Service Center

St. Charles, IL

4.9
83 Reviews

83 Reviews of Audi Exchange St. Charles - Service Center

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December 14, 2024

The service department was thorough in identifying the issues with the car and taking the appropriate steps to remedy them. More

by Ben_rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Piske
December 13, 2024

Audi Exchange in St. Charles truly went above and beyond with their service! From their easy and intuitive mobile-friendly repair approval process to Ethan, the service m More

by chinos1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
December 13, 2024

Ethan was polite, efficient, and helpful. He did a great job. I would recommend Audi of st Charles. More

by Tylerfrankel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
December 12, 2024

Great service and friendly! Efficient with my issue and resolved quickly. I called with a problem and they fixed it. More

by rheanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Pebelske
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Very helpful understanding a polite service taken up immediately without any delay and comfortable waiting area. More

by DRMAASKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gonzalo Ladron de Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Soelke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Manfred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabina Numanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arpad Simo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
December 11, 2024

Ethan at Audi Exchange in Saint Charles was exceptional. He was very professional and welcoming from the moment I talked to him on the phone until he shook my hand upon leaving with my vehicle. His patient More

by BrianWMatejka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Buenzow
December 11, 2024

Job well done. As expected. Very friendly staff. Coffee was pretty good. Facilities are nice. More

by MREUTIMANN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 10, 2024

Fast service and very pleasant customer care. The place was clean and comfortable, didn’t mind waiting for delivery of my car More

by Lindam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Went in for service - first visit to this dealership and they had me in and out in 30 minutes late on a Friday. It was just a fluid fill, but point is I was a walk in and the got it done. Friendly and profe More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
December 10, 2024

Excellent experience! They are so quick & helpful! A+ service. The audi exchange in st Charles is the best! More

by Tiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gonzalo Ladron de Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Soelke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Manfred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabina Numanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arpad Simo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Pebelske
5.0
This rating includes all reviews, with more weight given to recent reviews.
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