Audi Exchange St. Charles - Service Center

Justin was awesome and every helpful he kept in contact with me regarding my vehicle we had amazing first time experience would definitely recommend this location thank you with me regarding my vehicle we had amazing first time experience would definitely recommend this location thank you More

Excellent all around service … very helpful and informative with the updates during your service with video and texts informative with the updates during your service with video and texts More

Audi Exchange and Justin specifically always make my experience first class. He is thoughtful, thorough, and explains the process clearly. They go above and beyond making owning an Audi amazing. experience first class. He is thoughtful, thorough, and explains the process clearly. They go above and beyond making owning an Audi amazing. More

Collin was the advisor when my wife took her Audi Q3 in for service. I had an issue with an email I received a few weeks after service regarding a coupon which Collin was very quick to respond, but also of for service. I had an issue with an email I received a few weeks after service regarding a coupon which Collin was very quick to respond, but also offer a resolution. Couldn’t ask for anything more. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

My service adviser was excellent. Very knowledgeable and friendly. Took great care of me. Would highly recommend. Very knowledgeable and friendly. Took great care of me. Would highly recommend. More

Very efficient and professional. Went out of their way to get warranty work done when I just brought care in for an oil change Went out of their way to get warranty work done when I just brought care in for an oil change More

The service technicians at Saint Charles Audi are outstanding! Ethan always makes me feel special and accommodates every request. I highly recommend this dealership for their service. outstanding! Ethan always makes me feel special and accommodates every request. I highly recommend this dealership for their service. More

The Service team never disappoints. Just had another excellent experience at Audi Exchange St. Charles. Professional, friendly, and efficient. Just had another excellent experience at Audi Exchange St. Charles. Professional, friendly, and efficient. More

Justin is always great! Amazing customer service and thorough explanations. Was in and out with no issues. Amazing customer service and thorough explanations. Was in and out with no issues. More

Collin, the service consultant, provided exceptional service during my brake replacement, showing great knowledge and fulfilling my request with outstanding customer service. I will definitely come back service during my brake replacement, showing great knowledge and fulfilling my request with outstanding customer service. I will definitely come back! More