Audi Exchange St. Charles - Service Center

Justin was absolutely great, very helpful, helped me set up my remote start. Also let me keep loaner for extra day due to a holiday party. First rate service up my remote start. Also let me keep loaner for extra day due to a holiday party. First rate service More

There was recall on my Q8. They got me in right away, got me a nice loaner vehicle and fixed the issue- easy peasy! Everyone there was very knowledgeable, helpful and availab They got me in right away, got me a nice loaner vehicle and fixed the issue- easy peasy! Everyone there was very knowledgeable, helpful and available! More

Excellent user friendly service Quality friendly staff Impeccable products Knowledgeable competent and excellent communication Highly recommended staff Impeccable products Knowledgeable competent and excellent communication Highly recommended More

Justin was awesome and every helpful he kept in contact with me regarding my vehicle we had amazing first time experience would definitely recommend this location thank you with me regarding my vehicle we had amazing first time experience would definitely recommend this location thank you More

Excellent all around service … very helpful and informative with the updates during your service with video and texts informative with the updates during your service with video and texts More

Audi Exchange and Justin specifically always make my experience first class. He is thoughtful, thorough, and explains the process clearly. They go above and beyond making owning an Audi amazing. experience first class. He is thoughtful, thorough, and explains the process clearly. They go above and beyond making owning an Audi amazing. More

My service adviser was excellent. Very knowledgeable and friendly. Took great care of me. Would highly recommend. Very knowledgeable and friendly. Took great care of me. Would highly recommend. More

Very efficient and professional. Went out of their way to get warranty work done when I just brought care in for an oil change Went out of their way to get warranty work done when I just brought care in for an oil change More

Collin was the advisor when my wife took her Audi Q3 in for service. I had an issue with an email I received a few weeks after service regarding a coupon which Collin was very quick to respond, but also of for service. I had an issue with an email I received a few weeks after service regarding a coupon which Collin was very quick to respond, but also offer a resolution. Couldn’t ask for anything more. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

The service technicians at Saint Charles Audi are outstanding! Ethan always makes me feel special and accommodates every request. I highly recommend this dealership for their service. outstanding! Ethan always makes me feel special and accommodates every request. I highly recommend this dealership for their service. More