Audi Exchange St. Charles - Service Center

The dealership was very clean and organized. The staff was prompt, professional and knowledgeable. They did not pressure me to get extra work done on my vehicle. The staff was prompt, professional and knowledgeable. They did not pressure me to get extra work done on my vehicle. More

Ethen was terrific, explained everything that would be done and the approximate time to complete. After went over the 10 point check done and the approximate time to complete. After went over the 10 point check More

Jason in the Service Department was great to work with. I had a very good experience. I had a very good experience. More

Comfortable waiting. area Knowledgeable service writer. Great customer service. Great experience Explained work being done well. area Knowledgeable service writer. Great customer service. Great experience Explained work being done well. More

Great service department. Very thorough and straightforward. Good waiting area. Friendly people. Flexible hours and good response time. Very thorough and straightforward. Good waiting area. Friendly people. Flexible hours and good response time. More

Justin hit out of park on service. He always goes above and beyond for my car He always goes above and beyond for my car More

Service was outstanding, Justyn was able to assist me with the necessary services and packages. with the necessary services and packages. More

Everything was great and fast. Very clean facility. Everybody's so nice in and out fast Very clean facility. Everybody's so nice in and out fast More

Excellent experience! Justin and Ethan are always very helpful and thorough with all the service needs. Justin and Ethan are always very helpful and thorough with all the service needs. More

Ethan in service was great, answered all my questions and addressed my concern with my SQ5. Though it was a very minor repair , he made sure to explain everything that was done, and provided an inspection to addressed my concern with my SQ5. Though it was a very minor repair , he made sure to explain everything that was done, and provided an inspection to make sure the vehicle was safe for my wife and new born. Thanks again Ethan More