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Audi Exchange St. Charles - Service Center

St. Charles, IL

4.9
69 Reviews

69 Reviews of Audi Exchange St. Charles - Service Center

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December 16, 2024

Very efficient and professional. Went out of their way to get warranty work done when I just brought care in for an oil change More

by JCorcoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 16, 2024

Collin was the advisor when my wife took her Audi Q3 in for service. I had an issue with an email I received a few weeks after service regarding a coupon which Collin was very quick to respond, but also of More

by Luxuryblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
December 15, 2024

The service technicians at Saint Charles Audi are outstanding! Ethan always makes me feel special and accommodates every request. I highly recommend this dealership for their service. More

by davidbearco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
December 14, 2024

The Service team never disappoints. Just had another excellent experience at Audi Exchange St. Charles. Professional, friendly, and efficient. More

by Jeffh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
December 14, 2024

Justin is always great! Amazing customer service and thorough explanations. Was in and out with no issues. More

by Mazzanti.claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 14, 2024

Collin, the service consultant, provided exceptional service during my brake replacement, showing great knowledge and fulfilling my request with outstanding customer service. I will definitely come back More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Swendrowski
December 14, 2024

The service department was thorough in identifying the issues with the car and taking the appropriate steps to remedy them. More

by Ben_rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Piske
December 13, 2024

Audi Exchange in St. Charles truly went above and beyond with their service! From their easy and intuitive mobile-friendly repair approval process to Ethan, the service m More

by chinos1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
December 13, 2024

Ethan was polite, efficient, and helpful. He did a great job. I would recommend Audi of st Charles. More

by Tylerfrankel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
December 12, 2024

Great service and friendly! Efficient with my issue and resolved quickly. I called with a problem and they fixed it. More

by rheanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Pebelske
5.0
This rating includes all reviews, with more weight given to recent reviews.
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