Audi Exchange St. Charles - Service Center

Justin was incredibly knowledgeable, patient, and attentive to my needs. They took the time to explain all my options, answered all my questions, and made sure I felt confident in my decision. The en attentive to my needs. They took the time to explain all my options, answered all my questions, and made sure I felt confident in my decision. The entire process, from test driving to finalizing the paperwork, was seamless and stress-free. If you’re looking for an Audi dealership that truly cares about its customers and delivers first-class service, I highly recommend Audi Exhange St. Charles. I will definitely be returning for future purchases and services. More

Very professional service department! ! I had another great experience with St Charles Audi today, and they were prompt I solving my issue. ! I had another great experience with St Charles Audi today, and they were prompt I solving my issue. More

Excellent service;got my car done as promised. .the loaner car is brand new and the paperwork was processed in no time! .the loaner car is brand new and the paperwork was processed in no time! More

Excellent service with personal touch. I always have an excellent experience at this dealership. It makes bringing my car in For service a pleasure.! I always have an excellent experience at this dealership. It makes bringing my car in For service a pleasure.! More

Nice consumer service and great people. Would recommend again for both purchase and service options. Would recommend again for both purchase and service options. More

The dealership was very clean and organized. The staff was prompt, professional and knowledgeable. They did not pressure me to get extra work done on my vehicle. The staff was prompt, professional and knowledgeable. They did not pressure me to get extra work done on my vehicle. More

Ethen was terrific, explained everything that would be done and the approximate time to complete. After went over the 10 point check done and the approximate time to complete. After went over the 10 point check More

Jason in the Service Department was great to work with. I had a very good experience. I had a very good experience. More

Comfortable waiting. area Knowledgeable service writer. Great customer service. Great experience Explained work being done well. area Knowledgeable service writer. Great customer service. Great experience Explained work being done well. More

Great service department. Very thorough and straightforward. Good waiting area. Friendly people. Flexible hours and good response time. Very thorough and straightforward. Good waiting area. Friendly people. Flexible hours and good response time. More