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Audi Exchange St. Charles - Service Center

St. Charles, IL

4.9
69 Reviews

69 Reviews of Audi Exchange St. Charles - Service Center

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December 27, 2024

Everything was great and fast. Very clean facility. Everybody's so nice in and out fast More

by mikeu777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason piske
December 23, 2024

Excellent experience! Justin and Ethan are always very helpful and thorough with all the service needs. More

by Doylepeter15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Ethan
December 21, 2024

Ethan in service was great, answered all my questions and addressed my concern with my SQ5. Though it was a very minor repair , he made sure to explain everything that was done, and provided an inspection to More

by Jvelas3646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Soelke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Buenzow
December 20, 2024

Justin was absolutely great, very helpful, helped me set up my remote start. Also let me keep loaner for extra day due to a holiday party. First rate service More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin of the Service Department
December 20, 2024

There was recall on my Q8. They got me in right away, got me a nice loaner vehicle and fixed the issue- easy peasy! Everyone there was very knowledgeable, helpful and availab More

by Anna Harmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Ladron de Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
December 18, 2024

Excellent user friendly service Quality friendly staff Impeccable products Knowledgeable competent and excellent communication Highly recommended More

by mjsteinken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 17, 2024

Justin was awesome and every helpful he kept in contact with me regarding my vehicle we had amazing first time experience would definitely recommend this location thank you More

by nickrodriguez2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doyle
December 17, 2024

Excellent all around service … very helpful and informative with the updates during your service with video and texts More

by illinoisimaging
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabina Numanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan in service
December 17, 2024

Audi Exchange and Justin specifically always make my experience first class. He is thoughtful, thorough, and explains the process clearly. They go above and beyond making owning an Audi amazing. More

by Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service
December 16, 2024

My service adviser was excellent. Very knowledgeable and friendly. Took great care of me. Would highly recommend. More

by skrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan, service advisor
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