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Audi Exchange St. Charles - Service Center

St. Charles, IL

4.9
86 Reviews

86 Reviews of Audi Exchange St. Charles - Service Center

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April 17, 2025

I’m always happy with my service. Justin does a great job at keeping me updated on what is going on with my vehicle. He is very knowledgeable and easy to work with. It’s nice to have More

by Jemiller521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Manfred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabina Numanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Pebelske
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

I had a good experience today at the dealership. Jason was efficient, timely, snd friendly. More

by Helen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
April 11, 2025

Perfect work and contacts. Keep up the good work. Your customer focus is the best! More

by Pazdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Always convenient helpful and do great service. From the service reps explaining what needs to be done to the actual service providers it’s always a great experience. Just like every time I need he More

by Jhartnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin,
April 02, 2025

It’s wonderful to know when we bring our Q5 in for service we are met with professionalism from beginning to end. Our service advisor Justin Doyle kept us informed until our car was completed. Thanks More

by James Tripp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doyle
March 30, 2025

Justin was incredibly knowledgeable, patient, and attentive to my needs. They took the time to explain all my options, answered all my questions, and made sure I felt confident in my decision. The en More

by meador0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doyle
March 18, 2025

Very professional service department! ! I had another great experience with St Charles Audi today, and they were prompt I solving my issue. More

by Marybaron01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
March 16, 2025

Excellent service;got my car done as promised. .the loaner car is brand new and the paperwork was processed in no time! More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arpad Simo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

Excellent service with personal touch. I always have an excellent experience at this dealership. It makes bringing my car in For service a pleasure.! More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service center, Jason
March 02, 2025

Nice consumer service and great people. Would recommend again for both purchase and service options. More

by Siva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Soelke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car Service
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