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Audi Exchange St. Charles

St. Charles, IL

4.8
84 Reviews
Welcome to Audi Exchange St. Charles Luxury Audi Vehicles, Expert Service, and Affordable Financing At Audi Exchange St. Charles, we serve Illinois by delivering the upscale Audi vehicles and resources that you need. From the moment you walk through our doors to when you step out again, you can count on the highest degree of customer service and accommodation. With a vast selection of Audi models, pre-owned inventory, expert service, and affordable financing, you will discover that we offer all the services for your luxury driving experience.
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235 N Randall Rd

St. Charles, IL

60174

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Showing 84 reviews

November 20, 2024

Always a great experience! Professional team, great facility with a customer focused waiting area and punctual service. More

by JH-STC
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jason - Service
November 20, 2024

Great experience with this dealer from purchase through service. I would highly recommend this dealership. More

by Edpotas1280
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service advisor
November 20, 2024

Always friendly and professional. Clear explanation of what services will be performed, and what is recommended. More

by Therinds2@yahoo.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dan Soelke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Courteous and welcoming members of the service desk, their master techs are the best and video summary of visit are great. More

by trickey610
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Collin Swendrowski
November 17, 2024

They are timely professional and knowledgeable. It is a pleasure to work with them. They communicate well More

by Dave
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ethan in service
November 15, 2024

Been having my car serviced here for a couple of years since moving to the area. Very pleased with the work and the staff. Collin assisted me today and was fantastic explaining everything along the way. K More

by directorcw
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Collin in Service
August 18, 2024

Very very disappointed at this dealer i traded a 2022 audi RS E tron gt for 2024 RS7 there was a reason why i waited for the RS7 2024 cause they told me top speed will be at 190 mph took the car to a dra More

by Jettires_inc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Bulthuis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Soelke
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Bought a 2015 Q5 about 2 months ago. Within a couple weeks, gave a low oil warning. Took it to a certified Audi mechanic - not only burning oil and NEEDING A TOTAL ENGINE REBUILD, but More

by allyhawk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sabina Numanovic
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

I have had really bad service experience at Audi Exchange St. Charles. The general manager, Jason, at the dealership included. The problem started when I had my battery replaced at the dealership i More

by waqar
Recommend Dealer
No
Employees Worked With
Jason Bulthuis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bulthuis
October 18, 2023

The dealer is not able to diagnose a bad battery on an Audi Q7 even after two tries. the dealer misdiagnosed a bad battery as "mysterious amp draw" when in fact it was diagnosed as a bad battery by an in More

by waqar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ravi Patel
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