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Audi Exchange St. Charles
St. Charles, IL
88 Reviews
Welcome to Audi Exchange St. Charles Luxury Audi Vehicles, Expert Service, and Affordable Financing
At Audi Exchange St. Charles, we serve Illinois by delivering the upscale Audi vehicles and resources that you need. From the moment you walk through our doors to when you step out again, you can count on the highest degree of customer service and accommodation. With a vast selection of Audi models, pre-owned inventory, expert service, and affordable financing, you will discover that we offer all the services for your luxury driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 88 reviews
November 30, 2024
So I drive 3 hours in order to be able to service my vehicle at this Audi location. Not only is Justin the best service advisor I’ve ever had the incredible team work that I see is off the hook. Today I vehicle at this Audi location. Not only is Justin the best service advisor I’ve ever had the incredible team work that I see is off the hook. Today I had four guys helping me cart my stuff from my loaner to my vehicle. Amazing service every xxxx time! Whatever you are doing keep doing it! And I’ll keep buying and coming back! More
by Doc
Employees Worked With
Michael Morgan
November 30, 2024
In 40’years of car buying, Audi Exchange St. Charles is the best car buying experience ever. Charles is the best car buying experience ever. More
by Ec
November 30, 2024
My engine coolant light came on Three hours before a road trip. Audi exchange Saint Charles got me in promptly and corrected the issues so that we could get on our way. Five star service! trip. Audi exchange Saint Charles got me in promptly and corrected the issues so that we could get on our way. Five star service! More
by jwfitzge
Employees Worked With
Ethan
November 29, 2024
I usually dread going into dealerships. Having salespeople on top of you the minute you step out of your car. Then just persistent trying to get you to purchase without a moment to breathe, Having salespeople on top of you the minute you step out of your car. Then just persistent trying to get you to purchase without a moment to breathe, but at Audi Exchange St.Charles this was not the case at all. I felt no pressure and our salesman ,Jeff, was great to work with. It made purchasing an Audi from them a nice experience! More
by Tracy1414
Employees Worked With
November 28, 2024
Aaron, Tiffany, and Jason made my purchase the easiest ever… in and out in 20 minutes. Aaron top notch person to work with. No hassle, listened and made my needs work. ever… in and out in 20 minutes. Aaron top notch person to work with. No hassle, listened and made my needs work. More
by Louiealtobelli
November 28, 2024
Great dealership. Such a pleasure having two fantastic people like Geoffrey and Ernie to work with. Had my first service visit (minor) and was treated with great respe Such a pleasure having two fantastic people like Geoffrey and Ernie to work with. Had my first service visit (minor) and was treated with great respect by Ethan. Very professional staff. You have a customer for life! More
by Chopjbw
November 27, 2024
Justin knows you by name. The service department team is attentive, friendly, on time and efficient. The service department team is attentive, friendly, on time and efficient. More
by Kirstin.mccarthy
