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Audi Exchange St. Charles
St. Charles, IL
84 Reviews
Welcome to Audi Exchange St. Charles Luxury Audi Vehicles, Expert Service, and Affordable Financing
At Audi Exchange St. Charles, we serve Illinois by delivering the upscale Audi vehicles and resources that you need. From the moment you walk through our doors to when you step out again, you can count on the highest degree of customer service and accommodation. With a vast selection of Audi models, pre-owned inventory, expert service, and affordable financing, you will discover that we offer all the services for your luxury driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 84 reviews
December 04, 2024
I took my A6 in for service. Upon arriving I was greeted by Justin. He did a great job of explaining what services were due on my car. He is a high energy guy with a great per Upon arriving I was greeted by Justin. He did a great job of explaining what services were due on my car. He is a high energy guy with a great personality. I needed a pretty quick turn around and he made that happen. Very easy to work with. More
by SOKO
Employees Worked With
Justin
December 03, 2024
Audi St. Charles consistently provides exceptional service. I recently brought my Q7 in for an inspection and brake service, and, as always, I was impressed b Charles consistently provides exceptional service. I recently brought my Q7 in for an inspection and brake service, and, as always, I was impressed by their professionalism. The lobby is comfortable and well-appointed, making the wait pleasant. My service advisor was wonderfully communicative, keeping me informed throughout the process. While I noticed the cost of the brake job has increased significantly compared to my last visit (something that's out of their control), the quality of their work and attention to detail remain top-notch. I appreciate their commitment to excellence and look forward to continuing my service here. Highly recommend! More
by JustPlaneBain
Employees Worked With
Jason Piske
December 02, 2024
The purchase of my new vehicle went smoothly and I’m happy to have landed on Gonzalo! happy to have landed on Gonzalo! More
by Kaletaaleksandra
Employees Worked With
November 30, 2024
So I drive 3 hours in order to be able to service my vehicle at this Audi location. Not only is Justin the best service advisor I’ve ever had the incredible team work that I see is off the hook. Today I vehicle at this Audi location. Not only is Justin the best service advisor I’ve ever had the incredible team work that I see is off the hook. Today I had four guys helping me cart my stuff from my loaner to my vehicle. Amazing service every xxxx time! Whatever you are doing keep doing it! And I’ll keep buying and coming back! More
by Doc
Employees Worked With
Michael Morgan
November 30, 2024
In 40’years of car buying, Audi Exchange St. Charles is the best car buying experience ever. Charles is the best car buying experience ever. More
by Ec
November 30, 2024
My engine coolant light came on Three hours before a road trip. Audi exchange Saint Charles got me in promptly and corrected the issues so that we could get on our way. Five star service! trip. Audi exchange Saint Charles got me in promptly and corrected the issues so that we could get on our way. Five star service! More
by jwfitzge
Employees Worked With
Ethan
