Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Exchange St. Charles
St. Charles, IL
88 Reviews
Welcome to Audi Exchange St. Charles Luxury Audi Vehicles, Expert Service, and Affordable Financing
At Audi Exchange St. Charles, we serve Illinois by delivering the upscale Audi vehicles and resources that you need. From the moment you walk through our doors to when you step out again, you can count on the highest degree of customer service and accommodation. With a vast selection of Audi models, pre-owned inventory, expert service, and affordable financing, you will discover that we offer all the services for your luxury driving experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 88 reviews
December 14, 2024
Collin, the service consultant, provided exceptional service during my brake replacement, showing great knowledge and fulfilling my request with outstanding customer service. I will definitely come back service during my brake replacement, showing great knowledge and fulfilling my request with outstanding customer service. I will definitely come back! More
by Young
Employees Worked With
Collin Swendrowski
December 13, 2024
Audi Exchange in St. Charles truly went above and beyond with their service! From their easy and intuitive mobile-friendly repair approval process to Ethan, the service m Charles truly went above and beyond with their service! From their easy and intuitive mobile-friendly repair approval process to Ethan, the service manager, generously giving me his personal Apple charger cord when mine wasn’t working. This is the kind of business that values people, not just transactions or repairs. More
by chinos1979
Employees Worked With
Ethan
December 13, 2024
This is a top notch dealership that clearly values its customers and makes them a priority. customers and makes them a priority. More
by Shan
Employees Worked With
December 12, 2024
Great service and friendly! Efficient with my issue and resolved quickly. I called with a problem and they fixed it. Efficient with my issue and resolved quickly. I called with a problem and they fixed it. More
by rheanna
December 11, 2024
Very helpful understanding a polite service taken up immediately without any delay and comfortable waiting area. immediately without any delay and comfortable waiting area. More
by DRMAASKAR
Employees Worked With
Other Employees :
Ethan
December 11, 2024
Ethan at Audi Exchange in Saint Charles was exceptional. He was very professional and welcoming from the moment I talked to him on the phone until he shook my hand upon leaving with my vehicle. His patient He was very professional and welcoming from the moment I talked to him on the phone until he shook my hand upon leaving with my vehicle. His patient and sympathetic listening was very appreciated and he was straight forward and honest with what possible outcomes could take place with my vehicle. More
by BrianWMatejka
Employees Worked With
Ethan Buenzow
