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Audi Exchange St. Charles
St. Charles, IL
105 Reviews
Welcome to Audi Exchange St. Charles Luxury Audi Vehicles, Expert Service, and Affordable Financing
At Audi Exchange St. Charles, we serve Illinois by delivering the upscale Audi vehicles and resources that you need. From the moment you walk through our doors to when you step out again, you can count on the highest degree of customer service and accommodation. With a vast selection of Audi models, pre-owned inventory, expert service, and affordable financing, you will discover that we offer all the services for your luxury driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 105 reviews
October 18, 2023
The dealer is not able to diagnose a bad battery on an Audi Q7 even after two tries. the dealer misdiagnosed a bad battery as "mysterious amp draw" when in fact it was diagnosed as a bad battery by an in Audi Q7 even after two tries. the dealer misdiagnosed a bad battery as "mysterious amp draw" when in fact it was diagnosed as a bad battery by an independent mechanic. I don't trust this dealer. Incompetent service at Audi Exchange, St. Charles. IL. More
by waqar
Employees Worked With
Ravi Patel
August 26, 2023
Gonzalo was a very professional and enjoyable sales rep to purchase a vehicle with. He was knowledgeable, patient and thorough over the course of 2 days. I also had a very good experience with the sales to purchase a vehicle with. He was knowledgeable, patient and thorough over the course of 2 days. I also had a very good experience with the sales manager and the finance manager in a simple purchase and trade-in scenario. The experience was as good or better than my prior experiences over 4 decades with Audi, Mercedes and Acura dealers. More
by TomCarBuyer
Employees Worked With
April 08, 2023
Thank you very much, especially to Gonzalo! He made me feel completely comfortable and at ease He made me feel completely comfortable and at ease More
by deladron
February 10, 2023
Poor inspections to vehicles, poor customer service, poor communication skills all around poor experience picture your worse case scenario that’s what I got. communication skills all around poor experience picture your worse case scenario that’s what I got. More
by Jnapolitano87
Employees Worked With
Geoff used car manager and Jason General manager
August 15, 2022
Had an absolutely fantastic experience over at the Audi Exchange working with Aaron Brunson. I love my new Audi and couldnt have asked for a more seamless process! Exchange working with Aaron Brunson. I love my new Audi and couldnt have asked for a more seamless process! More
by blairselakovich
Employees Worked With
Aaron Brunson
