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Audi Exchange St. Charles
St. Charles, IL
104 Reviews
Welcome to Audi Exchange St. Charles Luxury Audi Vehicles, Expert Service, and Affordable Financing
At Audi Exchange St. Charles, we serve Illinois by delivering the upscale Audi vehicles and resources that you need. From the moment you walk through our doors to when you step out again, you can count on the highest degree of customer service and accommodation. With a vast selection of Audi models, pre-owned inventory, expert service, and affordable financing, you will discover that we offer all the services for your luxury driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 104 reviews
April 17, 2025
I’m always happy with my service. Justin does a great job at keeping me updated on what is going on with my vehicle. He is very knowledgeable and easy to work with. It’s nice to have Justin does a great job at keeping me updated on what is going on with my vehicle. He is very knowledgeable and easy to work with. It’s nice to have the peace of mind, knowing everything is done correctly. More
by Jemiller521
April 11, 2025
Perfect work and contacts. Keep up the good work. Your customer focus is the best! Keep up the good work. Your customer focus is the best! More
by Pazdad
Employees Worked With
April 10, 2025
They listened to what my needs were and matched those needs to the perfect car. needs to the perfect car. More
by norm.swanson
Employees Worked With
April 04, 2025
Always convenient helpful and do great service. From the service reps explaining what needs to be done to the actual service providers it’s always a great experience. Just like every time I need he From the service reps explaining what needs to be done to the actual service providers it’s always a great experience. Just like every time I need help. Great dealership More
by Jhartnet
Employees Worked With
Justin,
April 02, 2025
It’s wonderful to know when we bring our Q5 in for service we are met with professionalism from beginning to end. Our service advisor Justin Doyle kept us informed until our car was completed. Thanks service we are met with professionalism from beginning to end. Our service advisor Justin Doyle kept us informed until our car was completed. Thanks More
by James Tripp
Employees Worked With
Justin Doyle
March 30, 2025
Justin was incredibly knowledgeable, patient, and attentive to my needs. They took the time to explain all my options, answered all my questions, and made sure I felt confident in my decision. The en attentive to my needs. They took the time to explain all my options, answered all my questions, and made sure I felt confident in my decision. The entire process, from test driving to finalizing the paperwork, was seamless and stress-free. If you’re looking for an Audi dealership that truly cares about its customers and delivers first-class service, I highly recommend Audi Exhange St. Charles. I will definitely be returning for future purchases and services. More
by meador0913
Employees Worked With
Justin Doyle
March 18, 2025
Very professional service department! ! I had another great experience with St Charles Audi today, and they were prompt I solving my issue. ! I had another great experience with St Charles Audi today, and they were prompt I solving my issue. More
by Marybaron01
Employees Worked With
Service Advisor
March 16, 2025
Excellent service;got my car done as promised. .the loaner car is brand new and the paperwork was processed in no time! .the loaner car is brand new and the paperwork was processed in no time! More
by Vic
March 09, 2025
Excellent service with personal touch. I always have an excellent experience at this dealership. It makes bringing my car in For service a pleasure.! I always have an excellent experience at this dealership. It makes bringing my car in For service a pleasure.! More
by Michele
