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Audi Exchange St. Charles
St. Charles, IL
119 Reviews
Welcome to Audi Exchange St. Charles Luxury Audi Vehicles, Expert Service, and Affordable Financing
At Audi Exchange St. Charles, we serve Illinois by delivering the upscale Audi vehicles and resources that you need. From the moment you walk through our doors to when you step out again, you can count on the highest degree of customer service and accommodation. With a vast selection of Audi models, pre-owned inventory, expert service, and affordable financing, you will discover that we offer all the services for your luxury driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 119 reviews
July 17, 2025
Very efficient and explained everything that was covered in what they were going to do in what they were going to do More
by Pbk1001
Employees Worked With
July 11, 2025
The whole experience with the service department was both courteous and professional. I was very pleased and will definitely be back for any of my future repair needs. courteous and professional. I was very pleased and will definitely be back for any of my future repair needs. More
by Bill
Employees Worked With
Jason Piske
July 10, 2025
Knowledgeable technicians. Pleasant and friendly attitude. All questions addressed and resolved timely. Service updates were prompt and as provided as promised. . Pleasant and friendly attitude. All questions addressed and resolved timely. Service updates were prompt and as provided as promised. . More
by Ana
Employees Worked With
Justin/Service Mgr.
June 19, 2025
Justin was thorough, friendly and very informative. He took the time to review maintenance issues with the A-6. Vehicle was ready within a minute of his projected time. Truly a first rate service depar He took the time to review maintenance issues with the A-6. Vehicle was ready within a minute of his projected time. Truly a first rate service department. More
by Dpaulfriedman
Employees Worked With
Justin
June 13, 2025
Easy appointment setup. Service representative, Justin , very friendly, pleasant and knowledgeable. Provided loaner car for my convenience. Kept me informed on when service Service representative, Justin , very friendly, pleasant and knowledgeable. Provided loaner car for my convenience. Kept me informed on when service would be completed. I would not hesitate to recommend Audi ,St. Charles, for purchasing an Audi vehicle. More
by Ajk608
Employees Worked With
Service department
June 11, 2025
I didn’t have an appointment, and I was grateful they were able to squeeze me in for an oil change. This dealership is always spotless, and the waiting area is very clean with lots of snacks and drinks. were able to squeeze me in for an oil change. This dealership is always spotless, and the waiting area is very clean with lots of snacks and drinks. More
by AllieT85
Employees Worked With
May 31, 2025
Professional, helpful, transparent and low pressure. I have bought many cars over the years and it is rare to have an experience like I did. All of that and a fair price will keep our family coming back I have bought many cars over the years and it is rare to have an experience like I did. All of that and a fair price will keep our family coming back to this dealer. Salesperson Ernie Alvarez, was smart, well informed about all aspects and friendly. It was a pleasure doing business with him. Sales Manager, Jeff Rose was awesome as well. He was helpful, and low pressure. No games there!, More
by rwmw1947
Employees Worked With
