Audi Exchange Kirkwood - Service Center

Great customer service! We ended up at Audi Kirkwood because of a freak accident that created a hole in my gas tank during a road trip. Cori called to reserve us a rental car We ended up at Audi Kirkwood because of a freak accident that created a hole in my gas tank during a road trip. Cori called to reserve us a rental car, and even helped us with the idea of purchasing a new car at that time. While we did not purchase anything that day, we eventually made an insurance claim to repair the gas tank. The service department was very informative and helpful along the way, while dealing with our less than helpful insurance company. A few weeks later we ended up purchasing a 2017 Q5 with Cori. We live 5 hours from Audi Kirkwood, so we had to do a lot of things over the phone, and were even in a pretty tight time crunch at the time. Literally, I think the whole team, from management, sales, service, and financing were doing backflips to help us and they did. Cori stayed in contact constantly has been very available and helpful after the sale to answer questions and help out with anything I needed. Great team! I would recommend Cori Rice all day long! More

Awesome service Audi kirkwood took very good care of me from start to finish joe,justin,dennis are all awesome will be going back for all service needs Audi kirkwood took very good care of me from start to finish joe,justin,dennis are all awesome will be going back for all service needs More

terrible experience I would just say that you just bought the car, and had a terrible experience. First they couldn't figure out what the problem was after one having it I would just say that you just bought the car, and had a terrible experience. First they couldn't figure out what the problem was after one having it for a few weeks, then someone else was able to find the problem immediately and the company refused to pay for it. Just lay out the whole story. Say that you would never recommend using them to anyone and that you will be letting your family/friends know not to ever give them their business. More