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Audi Exchange Kirkwood - Service Center

Kirkwood, MO

5.0
20 Reviews

20 Reviews of Audi Exchange Kirkwood - Service Center

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May 28, 2025

The service department is great. My service advisor and tech went above and beyond to help me fix a very elusive problem on my S5. I highly recommend these guys. More

by TGect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman, Jay
May 28, 2025

Every point of contact during this service visit was professional and well orchestrated. The ease of drop off and the ability to have a similar vehicle for the loaner is truly exceptional. Thank you Aud More

by Majic Kitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 23, 2025

great job on handling my repairing my car in short order. had a repair need and had my car towed to Audi Kirkwood. Amen called me promptly first thing in the morning , had the diagnosis by mid morning and r More

by MGMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen
January 21, 2025

My experience with Kirkwood Audi was amazing! Lindsey took great care of me. This is a must see place. The waiting area was excellent! Everyone was very friendly. Lindsey you are amazing! Pleas More

by lele6869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
January 16, 2025

Matt and the Audi Exchange Kirkwood parts & service teams are as solid as they get. I've had several Audi's serviced through them, one being very unique do to custom race modifications, and they have consist More

by DSTAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Prunty
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

The facilities are state of the art. Absolutely gorgeous. The staff is clean & courteous. The work was done faster than promised. Nothing negative to report. More

by lilazemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
December 05, 2024

Everyone was attentive, and knowledgeable to my auto needs. All my issues were attended to in a professional manner. More

by Berni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Niemeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Ontiberos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelito Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Schweppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Prunty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Haas, Derek Hall, Bryce McGaughey, Stephanie Stoll
November 18, 2024

The new service building is very nice. Josh was professional and friendly. Great communication In customer service. More

by cndavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
November 11, 2024

They went above and beyond to get all the sensors calibrated then brought the car to my home. More

by rodger314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Ontiberos
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Received stellar customer service from Josh. He was very knowledgeable, communicative, helpful and kind. Was also enamored with link to video inspection and user friendly texting communication l More

by Joulesp64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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