Audi Englewood - Service Center

Service and response was excellent. Pleasant and timely assistance. Also informative. Cristopher Torres was excellent Pleasant and timely assistance. Also informative. Cristopher Torres was excellent More

Accomodated a minimal wait so I did not have to take a loaner, and then return the following day. loaner, and then return the following day. More

I received my 20,000-mile service at Audi of Englewood. As always, the experience was excellent — friendly and prompt service, a clear explanation of my vehicle’s condition, a complimentary car wash, and As always, the experience was excellent — friendly and prompt service, a clear explanation of my vehicle’s condition, a complimentary car wash, and even a loaner car. Everything was seamless and professional from start to finish. It’s reassuring to know I can always count on their team for reliable service and great customer care. Highly recommended! More

Very nice treatment. Everything was explained to the minimum detail on what was wrong with the car Everything was explained to the minimum detail on what was wrong with the car More

My wife absolutely loves her Audi and part of the reason is the staff at this dealership. They are always pleasant, caring and helpful. We recommend them to anyone, and I am sure they would be treated as we is the staff at this dealership. They are always pleasant, caring and helpful. We recommend them to anyone, and I am sure they would be treated as well as we have been. They are customer oriented and want what is best for the customer and do appreciate our business. More

I like thier service that it was fast and accurate service. After dianosis, expalin to us easy to understand. service. After dianosis, expalin to us easy to understand. More

Actual Convo with the service staff picking up my Q5. .. Me: "When I dropped this off I said the lane assist wasn't working right and mentioned the 360 cameras didn't line up. On this report they said .. Me: "When I dropped this off I said the lane assist wasn't working right and mentioned the 360 cameras didn't line up. On this report they said the 360 cameras just never line up on these and it would cost $900 to calibrate it after owning it 12 months... I wanted the lane assist addressed..." *Service Calls someone on phone and says yeah a few times* Service: "They compared it against other Q5s and they're like that." Me: "So they drove it around and compared it?" Service: "Yes, they took it on the expressway and it's just how these are" Me: "So your report says you put less than a mile on the car, you're telling me you drove on the expressway, exited, turned around, drove back in under a mile?" Service: "The expressway is right here.." Me: "And when I check the dashcam they'll have driven it?" Service: nods Checked the dashcam, wasn't driven... at all. Got taken to the side lot, washed, and oil changed. Lied to my face. Didn't address a problem that they couldn't charge for. Audi's sales dropped 21%, I'm sure the customer/ownership experience on a $65,000+ car might have something to do with that. More

I recently had my vehicle serviced at Englewood Audi, and the experience was nothing short of outstanding! From the moment I arrived, the staff was friendly, professional, and extremely knowledgeable. They t the experience was nothing short of outstanding! From the moment I arrived, the staff was friendly, professional, and extremely knowledgeable. They took the time to explain everything clearly and kept me updated throughout the process. The service was completed efficiently, and my car feels better than ever. I truly appreciate their attention to detail and commitment to customer satisfaction. If you’re looking for top-tier service, Englewood Audi is the place to go. Highly recommend! More

I experienced vibrations in the vehicle’s headliner, and over time, the noise became quite bothersome, so I decided to get it serviced. It took over two months to receive the replacement parts, but Chris, t over time, the noise became quite bothersome, so I decided to get it serviced. It took over two months to receive the replacement parts, but Chris, the service advisor, regularly updated me on the status of the part order. Once the parts arrived, the Audi dealer quickly scheduled the service and proceeded with the replacement. Replacing the headliner was a big job, and the dealer took three days to complete the work. The entire process was done perfectly, and the vibrations are no longer present. While I was a bit disappointed with the quality of the Audi vehicle, I am very satisfied with the dealer's service. If you want to take good care of your Audi, I highly recommend the Englewood Audi service. More

The process was smooth and thoughtful, was able to get the oil change done with minimal interference the oil change done with minimal interference More