
Audi Englewood
Englewood, NJ
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I have not worked with the parts or the service department but I can say that the Sales Department lacks any semblance of integrity. They essentially stole my deposit on a new car. Numerous call department but I can say that the Sales Department lacks any semblance of integrity. They essentially stole my deposit on a new car. Numerous calls to the dealership to get my money back only to get the run around. I even contacted the Sales manager, John Kunz, to complain about the situation only to get no response or followup whatsoever. Seems like my issue has "conveniently" fallen through the cracks straight into their bank account. Do not shop here!! These guys are crooks!! More
After doing considerable research, my wife and I decided to get a certified pre-owned A4. We're about halfway between Jack Daniels and Town Motor. After reading a number of really bad reviews regarding Jack to get a certified pre-owned A4. We're about halfway between Jack Daniels and Town Motor. After reading a number of really bad reviews regarding Jack Daniels, and the reviews here, I decided that Town would be the place to shop, and they had a number of A4s from which to choose. We had already decided the price range we would be looking in, and picked out 4 good candidates. When I arrived at the dealership, I went to Eddie Lopez, as I had spoken to him on the telephone. He immediately took me for a test drive in a 2007 2.0T, no waiting. After we returned from that, he showed me some more vehicles, one of which was a nice Deep Sea Blue Pearl Effect with a 3.2L V6. I had read of some problems with the turbo engines, and figured it would be good to try out the V6. After a short test drive, I knew this was our car. The price was a bit more than we wanted to spend, but this was the car I wanted, and it had only 20K miles on it. Anyway, they gave us a good deal and acted honorably. Eddie even delivered the papers we had to sign and delivered the car to our home the next day. He was a true gentleman. More
I have purchased many vechicles in the past and as everyone knows it can be quite diffucult and sometimes annoying. I must say over at Towne Audi of Englewood it was quite the opposite. They are a gr everyone knows it can be quite diffucult and sometimes annoying. I must say over at Towne Audi of Englewood it was quite the opposite. They are a great group to deal with. Its a non presure sales enviroment and they gave me a great, I mean greeeat deal. I would like to thanks everyone there for making it so easy and simple, the way buying a car should be. Arun is a class act and is honest sales person( which is hard to come across, I know im in sales myself.lol). He looked out for my best interest and located me the exact car I wanted. Thanks to a great group at towne Audi( ELGIN GM , ROB BUSS MANAGER ,ROGER SALES MANGER ANDS ARUN SALES REP) Looking forward to doing business again, Dennis 2010 A5 More
We have dealt with Town Motors/Audi for many years leasing at least six times in the past. Our most recent experience with salesman Michael Condosta continues the sterling reputation of this dealersh leasing at least six times in the past. Our most recent experience with salesman Michael Condosta continues the sterling reputation of this dealership. We found Michael to be knowledgeable, experienced, and ready to please us in whatever way possible. We recommend this dealership and salesman without reservation. More
I DEALT WITH ELGIN SWIFT (GENERAL MANAGER) AND MICHAEL CONDOSTA. BOTH WERE VERY PROFESSIONAL AND I FELT I RECEIVED A FAIR DEAL. I WOULD ABSOLUTELY RECCOMMEND A FRIEND TO TOWN AUDI. THIS IS THE SECOND CAR CONDOSTA. BOTH WERE VERY PROFESSIONAL AND I FELT I RECEIVED A FAIR DEAL. I WOULD ABSOLUTELY RECCOMMEND A FRIEND TO TOWN AUDI. THIS IS THE SECOND CAR I HAVE BOUGHT AT TOWN AUDI. THE FIRST CAR WAS PURCHASED IN 2007 WITH MICHAEL CONDOSTA. HE WAS VERY PROFESSIONAL AND KNOWLEGABLE. SINCE THEN HE HAS CONTACTED ME TO ASK HOW MY CAR WAS AND IF I WAS SATISFIED WITH THE SERVICE. WHICH BY THE WAY HAS ALSO BEEN VERY HELPFUL INTHE PAST TWO YEARS. More
I was on the market for a certified Audi. Town Motors had a good selection so I made the trip to Englewood. Dealt with Michael, he was professional and responsive and knowledgeable about Audis and other comp a good selection so I made the trip to Englewood. Dealt with Michael, he was professional and responsive and knowledgeable about Audis and other comparable cars. You never know how good a deal you got, but I felt like I was treated in a fair manner. I needed a 45 min ride to get to the dealer the day I picked up my car and Michael picked me up before he went to work. Overall I was pleased with the interaction and am very happy with the A6 I purchased. More
Excellent! The staff at Town Motors were all very helpful in helping me purchase my car and extremely friendly with a focus on customer service. My Salesman, Arun Nebhnani, carefully laid out all details and in helping me purchase my car and extremely friendly with a focus on customer service. My Salesman, Arun Nebhnani, carefully laid out all details and things I should know and was extremely knowledgeable in not only the purchasing details but the maintenance and care as well. He was really able to help me feel at ease with this decision and I really felt like he was working for and with me. I was introduced to a service technician immediately after signing the paper work and I already feel like I've been using this dealer for years. I would reccommend this dealer for anyone interested in a great buying experience! More
Excellent! The staff at Town Motors were all very helpful in helping me purchase my car and extremely friendly with a focus on customer service. Arun carefully laid out all details and things I shou helpful in helping me purchase my car and extremely friendly with a focus on customer service. Arun carefully laid out all details and things I should know and was extremely knowledgeable in not only the purchasing details but the maintenance and care as well. He was really able to help me feel at ease with this decision and I really felt like he was working for and with me. I was introduced to a service technician immediately after signing the paper work and I already feel like I've been using this dealer for years. I would reccommend this dealer for anyone interested in a great buying experience! More
This place has the worst service of any dealership i've visited. I was only greeted by one person - the ladies at the Audi clothing/accessories desk. All the salesmen were doing were glaring at me just bec visited. I was only greeted by one person - the ladies at the Audi clothing/accessories desk. All the salesmen were doing were glaring at me just because I am 17 years old. Well, sorry Town Audi, little did you know I had a check in my pocket. Maybe you shouldn't discriminate and serve everybody with equality.. this isn't America right? In conclusion, I'm taking my business elsewhere because there are too many dealers around anyway. Sorry you lost a potential sale today Town Audi! Maybe you guys should start learning about service. More
TERRIBLE, TERRIBLE SERVICE. WOULDN'T GO AGAIN.TRYED TO CHARGE ME HUNDREDS MORE THAN THE WORK NEEDED. IN MY COUNTRY EGYPT THEY DO NOT RIP PEOPLE OFF LIKE THIS. THIS IS A VERY BAD GARAGE STAY AWAY. I BROUGH CHARGE ME HUNDREDS MORE THAN THE WORK NEEDED. IN MY COUNTRY EGYPT THEY DO NOT RIP PEOPLE OFF LIKE THIS. THIS IS A VERY BAD GARAGE STAY AWAY. I BROUGHT IN MY PORSCHE AND IT NEEDED SOMETHING EASY FIXED ON IT, BUT THEY INSIST IT NEEDED SOMETHING ELSE. WOULDN'T GO IF IT WAS THE LAST GARAGE TO FIX MY CAR. More