Audi Englewood
Englewood, NJ
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mike condosta was direct, no nonsense and very much to the point. he asked at what price i would buy the car so i told him. he came back shortly and said he would do it. trade in value was fair and was in the point. he asked at what price i would buy the car so i told him. he came back shortly and said he would do it. trade in value was fair and was in same ballpark as everyone else. his post purchase follow up was very thorough - in fact he thanked me so often i told him to stop as it wasnt necessary. service dept has been great to work with. their prices are slightly lower than my local westchester guys and very friendly attentive staff. so i trek the ectra miles to have it serviced there. More
Town Motors offers excellent customer service from the time of sale thru the time your car needs service. I have leased 5 vehicles from this dealer ship and I have never been disappointed. time of sale thru the time your car needs service. I have leased 5 vehicles from this dealer ship and I have never been disappointed. More
Michael was great, responsive, energetic, and informative. We were looking around all the Audi dealerships in New Jersey for a quality certified pre-owned A4 Audi. We found one on the web that informative. We were looking around all the Audi dealerships in New Jersey for a quality certified pre-owned A4 Audi. We found one on the web that looked good, called Michael, and he saw things all the way through in an efficient fashion. More
The sales and finance staff exhibited no sense of urgency in conducting my business. They owed me $400 and it took them 3 months, so many email/text/voice messages, phone calls and threatening to report them in conducting my business. They owed me $400 and it took them 3 months, so many email/text/voice messages, phone calls and threatening to report them to BBB and Audi HQ to get them send me a check. More
Great purchase experience. Purchased a used Jeep Grand Cherokee Overland I found on Cars.com. Price was exactly as described, as was the car and condition. The only variances were that there were some f Cherokee Overland I found on Cars.com. Price was exactly as described, as was the car and condition. The only variances were that there were some features that were included that I did not discover until after the purchase, so a positive surprise. No up-selling of any additional services or costs. Otherwise, they made the process easy and pleasant. They also acquired financing on my behalf at an excellent rate. The trade-in was also simple and hassle-free. Between the time I came in to look at the car to the time I left, including the test drive was maybe an hour. They also delivered the new vehicle at my work and took my trade in for free on the next business day. They handled insurance, registration and everything else related to the purchase. They even called the next day to make sure I was happy with the car. Going to this Audi dealer to buy a Jeep may seem bizarre, but I'm glad I did. More
A great place and experience to buy a car . I had purchased a car once before from Town motors .I also bought an Audi from another dealer ,no comparison in all regards .The salesperson , Michael Cond purchased a car once before from Town motors .I also bought an Audi from another dealer ,no comparison in all regards .The salesperson , Michael Condosta was very professional ,responsive to my concerns and worked hard to get the right car at a good price . More
Unbelievable service! Kept us waiting almost four hours when we were told it would only take an hour. We were not given any updates unless we asked. We were felt taken advantage of and overcharged. It was when we were told it would only take an hour. We were not given any updates unless we asked. We were felt taken advantage of and overcharged. It was a horrific experience and we would not recommend dealership nor ever return. Stay away! More
Michael and the rest of the staff at Town Audi were exceptionally friendly. The entire process of buying a car was easy and turned out to be a great experience. The communication was honest and cons exceptionally friendly. The entire process of buying a car was easy and turned out to be a great experience. The communication was honest and consistent without being pushy. I recommend both Michael and Town Audi. More
Just recently purchased pre-owned Audi A4. Everyone was very friendly and professional. They helped made my purchase a breeze. I'm very happy with my car. very friendly and professional. They helped made my purchase a breeze. I'm very happy with my car. More
Outstanding experience. Michael Condosta was very professional and I had a smooth and quick process. It was a very enjoyable buying experience. Awesome service and great people throughout the process professional and I had a smooth and quick process. It was a very enjoyable buying experience. Awesome service and great people throughout the process. More