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Audi Englewood

Englewood, NJ

4.7
480 Reviews

400 South Dean Street

Englewood, NJ

07631

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Showing 480 reviews

February 10, 2014

mike condosta was direct, no nonsense and very much to the point. he asked at what price i would buy the car so i told him. he came back shortly and said he would do it. trade in value was fair and was in More

by frankw914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Condosta
Apr 16, 2014 -

Audi Englewood responded

Dear Frank, Thank you for the review! We are so glad that you had a hassle free sales experience with Town Audi AND that you are satisfied with our service staff and procedures. We can’t wait to meet and exceed your future needs!

February 04, 2014

Town Motors offers excellent customer service from the time of sale thru the time your car needs service. I have leased 5 vehicles from this dealer ship and I have never been disappointed. More

by Arcm1062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Condosta
Apr 16, 2014 -

Audi Englewood responded

Dear Arcm1062, Wow, thank you for your stellar 5 Star review! We are so pleased to hear you had a positive experience with our sales and service teams. We look forward to meeting and exceeding all of your needs in the future!

January 08, 2014

Michael was great, responsive, energetic, and informative. We were looking around all the Audi dealerships in New Jersey for a quality certified pre-owned A4 Audi. We found one on the web that More

by DTDavino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Condosta
Apr 16, 2014 -

Audi Englewood responded

Dear DTDavino, Thank you for your positive feedback and congratulations on your A4 purchase! Client satisfaction is our number one goal and it is wonderful to hear that you were satisfied with your experience with Michael and Town Audi!

December 31, 2013

The sales and finance staff exhibited no sense of urgency in conducting my business. They owed me $400 and it took them 3 months, so many email/text/voice messages, phone calls and threatening to report them More

by rapidcarbon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Bautista, and someone in Finance that I didn't know her name
Apr 15, 2014 -

Audi Englewood responded

We appreciate your feedback. We are sorry to hear that you had a less than satisfactory experience with Town Audi, and we thank you for bringing this issue to our attention. We apologize for any inconveniences this may have caused you. Rest assured, steps are being taken in order to ensure that all Town Audi clients’ needs are met and exceeded in the future.

December 31, 2013

Great purchase experience. Purchased a used Jeep Grand Cherokee Overland I found on Cars.com. Price was exactly as described, as was the car and condition. The only variances were that there were some f More

by devilsadvocate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Condosta
Apr 16, 2014 -

Audi Englewood responded

Dear devilsadvocate, So wonderful to hear you had a positive pre-owned experience at Town Audi! Thank you for the review, and congratulations on your purchase!

December 30, 2013

A great place and experience to buy a car . I had purchased a car once before from Town motors .I also bought an Audi from another dealer ,no comparison in all regards .The salesperson , Michael Cond More

by richardjg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Condosta
Apr 16, 2014 -

Audi Englewood responded

Dear Richard, Thank you for the glowing review of Town Audi and Michael Condosta! We strive to delight clients through excellent customer service, professionalism and hard work. Thank you for the feedback!

December 23, 2013

Unbelievable service! Kept us waiting almost four hours when we were told it would only take an hour. We were not given any updates unless we asked. We were felt taken advantage of and overcharged. It was More

by Lbt996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Apr 16, 2014 -

Audi Englewood responded

Dear Lbt996, We are sorry to hear you had a less than satisfactory experience with Town Audi. Our number one goal is client satisfaction, and we thank you for bringing this issue to our attention. Although you were not happy with your past experience, we would love the opportunity to service your vehicle in the future and provide you with the best experience possible.

December 22, 2013

Michael and the rest of the staff at Town Audi were exceptionally friendly. The entire process of buying a car was easy and turned out to be a great experience. The communication was honest and cons More

by jointhewave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Condosta
Dec 24, 2013 -

Audi Englewood responded

Thank you for this stellar review!!! Happy Holidays!!!

November 25, 2013

Just recently purchased pre-owned Audi A4. Everyone was very friendly and professional. They helped made my purchase a breeze. I'm very happy with my car. More

by Souksavanh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Condosta, Michael Condosta, Howard Bills
Dec 04, 2013 -

Audi Englewood responded

5-star rating! Amazing! We're so happy you shared your experience and encourage you to tell your friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it!

November 24, 2013

Outstanding experience. Michael Condosta was very professional and I had a smooth and quick process. It was a very enjoyable buying experience. Awesome service and great people throughout the process More

by Jrubes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Condosta, Michael Condosta
Dec 04, 2013 -

Audi Englewood responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of everyone here at Town Audi, enjoy that ride!

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