Audi Englewood

Town Audi Although there have been a few issues that have occurred with the vehicle since I purchased it, Town Audi has stepped up and helped me out. Overall.. Although there have been a few issues that have occurred with the vehicle since I purchased it, Town Audi has stepped up and helped me out. Overall.. it has been a positive experience.       More

Horrible experience Worst experience I have ever had. Doubt I will be using this facility again. Was promised this process would take one hour on an oil change. Well, I f Worst experience I have ever had. Doubt I will be using this facility again. Was promised this process would take one hour on an oil change. Well, I finally got my vehicle back SIX hours later. The consultant claimed my car was wash, but it obviously wasn't after the car was pulled up to the front of the dealership. It took another 10 minutes for the car to get washed. The mechanic claimed I had about 4000 in parts that could be replaced. Ironic, because a few of these parts had been recently replaced since I purchased the car in September of 2013. I had to probe to get the answers I was looking for. I will warn ALL perspective customers before getting service at your facility. Extremely frustrating process. More

Our experience with Town Audi of Englewood, NJ was Our experience with Town Audi of Englewood, NJ was extremely positive. Prior to our experience at Town Audi, we had several visits to other deale Our experience with Town Audi of Englewood, NJ was extremely positive. Prior to our experience at Town Audi, we had several visits to other dealerships that were not too favorable. I had been actively searching for a certified pre-owned Audi A5 convertible for 5 months and with some frustration, decided to branch out my search. After driving 2 hours out of state, we were pleased to see an up-scale, clean, and welcoming dealership. Although we arrived about an hour after expected, we were immediately greeted by our sales representative who showed us the car we had viewed on-line. Our salesman, Michael Condosta was cordial, knowledgeable, and very professional. I was particularly pleased with his integrity and honesty in presenting the car fax and addressing our concerns. Our salesman and the service department worked well together in accommodating our request to have the vehicle put on a lift for our inspection. We were both able to test drive the car on back roads and highway. During this entire day, we never felt rushed and Michael took the time to clearly answer all of our questions. Upon returning to pick up the car and finalize the sale, the car was ready, all items of concern were addressed and requests completed. Although an extremely busy day for the dealership, we were given the opportunity to look over and familiarize ourselves with the vehicle we purchased while we waited. Several employees, including our salesman checked in with us during this time. The Finance Manager, Robert Donnoli, was efficient and clear in presenting the documents necessary in completing the sale. We found everyone at the dealership to be pleasant and attentive. I was particularly impressed that, following our purchase and driving the car off the lot, Michael continued to reach out, via e-mail, to inquire how everything was going with the vehicle. I did have a few incidental questions to which Michael immediately responded. I feel confident that I can contact the dealership with any additional concerns in the future. This was an excellent experience overall! More

Everything as Promised I leased a 2014 Audi A6 from Town Audi. I chose Town Audi because it is close to where I work. I actually chose Michael Condosta based on his Dealer I leased a 2014 Audi A6 from Town Audi. I chose Town Audi because it is close to where I work. I actually chose Michael Condosta based on his Dealer Rater reviews. I was not disappointed. Michael is very straightforward and focused on his customer's needs. He located the car I wanted, kept me informed of progress and arranged everything I needed. The management staff at the Town Audi was also very supportive. I even had a pleasant experience with Finance! I kept waiting for some unpleasant surprise in the process, but it never materialized. Everything went as planned. I recommend Michael and the team at Town Audi based on my experience. More

I was very pleased with my salesperson and the staff at the dealership. Service has been excellent. Audi makes a great product. This was my third deal. the dealership. Service has been excellent. Audi makes a great product. This was my third deal. More

MY GIRLFRIEND AND I WENT TO THIS DEALERSHIP TEST DROVE A Q5 2.0T FULLY LOADED THIS WAS THE BEST EXPERIENCE EVER I HAVE A 2012 A4 COMING OFF LEASE I HAD 14 PAYMENTS LEFT AND THEY SAID NP WE WILL WASH THE TRA Q5 2.0T FULLY LOADED THIS WAS THE BEST EXPERIENCE EVER I HAVE A 2012 A4 COMING OFF LEASE I HAD 14 PAYMENTS LEFT AND THEY SAID NP WE WILL WASH THE TRADE AND YOU CAN TAKE OUR CAR WITH NOTHING DOWN JUST 1ST PAYMENT THIS WAS THE EASIEST DECISION EVER WE COULDNT TURN IT DOWN I WOULD RECOMMEND THIS DEALERSHIP TO EVERYONE I KNOW INCLUDING FAMILY. ANTHONY THE GSM WAS THE MOST PLEASANT GUY EVER INCLUDING KRISTIAN THE REASON I SAY ANTHONY THOUGH IS BECAUSE HE MAKES THE DECISIONS ON BETTER DEALS AND HE GAVE ME A GREAT DEAL I MEAN EXCELLENT THANKS ALOT GUYS I WILL SEND YOU TONS OF CUSTOMERS IM IN SALES MYSELF SO I KNOW HOW MUCH THIS MEANS. More

Michael was very helpful in getting me into my CPO A4 Quattro which I am happy with. Any problems or questions I had were resolved with timeliness and professionalism. I would recommend working with Mich Quattro which I am happy with. Any problems or questions I had were resolved with timeliness and professionalism. I would recommend working with Michael and this dealer to anyone. More

We had a great experience with Michael Condosta on purchasing our CPO Audi Q7. He was informative and very accommodating. He is highly recommended and we will refer him to our friends. Thanks again Mi purchasing our CPO Audi Q7. He was informative and very accommodating. He is highly recommended and we will refer him to our friends. Thanks again Michael! More

Franklin was by far the best car dealership employee I've ever had the pleasure to work with. He went above and beyond to help me not only when I had an issue, but whenever and however possible. I drove I've ever had the pleasure to work with. He went above and beyond to help me not only when I had an issue, but whenever and however possible. I drove 30-40 minutes to this dealership, past 2 others, just because of the level of service Franklin and his team provided. Even though I purchased my A7 elsewhere, Franklin and the entire team went above and beyond to create a truly outstanding dealership experience. I would not hesitate to recommend this entire dealership - and entire town motors group - to anyone and everyone. When I needed to purchase another vehicle (this time not an audi), I went out of my way to stay within the Town Motors family because of my past experiences here. Highly recommended. More

I was on the hunt for a very specific CPO 2011 Black/black Audi a6 equipped with the prestige package. after a visiting a awful deanship and walking out..i then checked out Town audi after a snow Black/black Audi a6 equipped with the prestige package. after a visiting a awful deanship and walking out..i then checked out Town audi after a snow storm because i needed a car ASAP. My car salesmen Michael Condosta was very helpful in my purchase..he was very easy to deal with and is on point with his customers, even after i paid for the car he still was going out of his way to make sure everything was on par until i drove off the lot, witch even was followed up by a check up email. a+ Robert Donnoli, the finance manger was great also, very easy to deal with and great with customers. i also noticed town audis staff were very polite and nice to me even if they weren't in hand on my cars purchase. I will def go there to have my car serviced when i need too. i recommend town audi to anyone buyings a new audi or a used car. A++++++ thanks More