
Audi Englewood
Englewood, NJ
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I experienced vibrations in the vehicle’s headliner, and over time, the noise became quite bothersome, so I decided to get it serviced. It took over two months to receive the replacement parts, but Chris, t over time, the noise became quite bothersome, so I decided to get it serviced. It took over two months to receive the replacement parts, but Chris, the service advisor, regularly updated me on the status of the part order. Once the parts arrived, the Audi dealer quickly scheduled the service and proceeded with the replacement. Replacing the headliner was a big job, and the dealer took three days to complete the work. The entire process was done perfectly, and the vibrations are no longer present. While I was a bit disappointed with the quality of the Audi vehicle, I am very satisfied with the dealer's service. If you want to take good care of your Audi, I highly recommend the Englewood Audi service. More
Manuel and Ben were great to work with. Ended up driving down from RI for a specific S5, worked out everything with them ahead of time. Wrong tires were mentioned on the ad, so they swapped Ended up driving down from RI for a specific S5, worked out everything with them ahead of time. Wrong tires were mentioned on the ad, so they swapped them out with new tires included in the deal. No pressure sale/finance, great detail of the car and walk through of all the features from one of the techs. Registered and mailed everything to me within a few weeks. Highly recommend this dealership. Will look back into them in the future for Audi. More
Was able to get an appointment quickly for th recall as opposed to the Devon, PA dealer. When the recall affects the starter/alternator a quick repair lessens anxiety when traveling. opposed to the Devon, PA dealer. When the recall affects the starter/alternator a quick repair lessens anxiety when traveling. More
Family friendly . Leroy personality is epic. He made me very comfortably in the decision I was making not feeling any pressure from him at all. Even when I decided to Leroy personality is epic. He made me very comfortably in the decision I was making not feeling any pressure from him at all. Even when I decided to change my mind on getting one of cars to another. He even made that pleasant.. I walked out of the dealership with joy on the purchase not regret and that is a great feeling it self . More
Great experience! Everyone was kind and professional especially Rob Orlando. He listened, followed up, no pressure and respectful. Thanks guys, I love my car! Everyone was kind and professional especially Rob Orlando. He listened, followed up, no pressure and respectful. Thanks guys, I love my car! More