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Audi Englewood

Englewood, NJ

4.7
478 Reviews

400 South Dean Street

Englewood, NJ

07631

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Showing 478 reviews

November 16, 2024

I called service and got an appointment in less than 10 minutes service is excellent, christina has an excellent customer service protocol,and all the service department, I highly recommends service at t More

by Morenita1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not a good experience w the salesman
Nov 18, 2024 -

Audi Englewood responded

Thank you for sharing your experience with us! We're delighted to hear that Christina and the service team at Audi Englewood provided excellent customer service. We appreciate your recommendation and look forward to serving you again in the future!

November 14, 2024

We got our first car in 2021 and because we liked this dealership, friendly and helpful staff we did come back for new car to the Audi Englewood. I would like to thanks Zachary for helping us. More

by kmakarovskaya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Gartenberg
Nov 15, 2024 -

Audi Englewood responded

Thank you for returning to Audi Englewood! We're delighted that Zachary and our team made your experience enjoyable once again. Enjoy the new car, and we look forward to seeing you in the future!

November 02, 2024

This is now 3rd time my 2023 AUDI RS5 (9300 miles) is in the shop for “engine 3500 RPM” and starts shutting down - had to be towed twice bc car shutoff while driving and almost was in dangerous situation an More

by Nshah2180+dealerrater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 04, 2024 -

Audi Englewood responded

I'm truly sorry to hear about the repeated issues with your vehicle and the inconvenience it has caused. Your safety is our top priority, and it's concerning that you've experienced such situations. We would like to address this matter urgently; please reach out so we can assist you further. Thank you, Chris Torres - Service Manager - (201) 227-6507

October 25, 2024

the salesman was very respectful and got the deal done in a swift manner thank to all More

by denoes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
manual or manny
Oct 28, 2024 -

Audi Englewood responded

We appreciate your positive feedback and are glad you're satisfied with the deal. Given the content of your review, it seems that your 1-star rating may have been accidental but, if there is anything we can do to assist you, please don't hesitate to be in touch. Thank you, Perisa Raicevic - General Sales Manager - (201) 816-6046

October 22, 2024

Lee Chin was my sales person and was excellent at anything you would need in a salesperson - knowledge, professional, and super personable. The process was quick and smooth. I was very pleased with More

by Jeep Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Chin
Oct 23, 2024 -

Audi Englewood responded

Thank you for sharing your experience with us at Audi Englewood! We're delighted to hear that Lee and Daniel provided such excellent service, making the process quick and smooth. Enjoy your new purchase, and we appreciate having you as part of our community!

October 17, 2024

Where the service people were courteous and respectful all good. But I was quoted over 15,000 dollars for some front end work and some Turbo work. Quote was more than blue book value of car. Motor and t More

by carlosrod8267
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Dowell, David Spill
Oct 28, 2024 -

Audi Englewood responded

While it's great to hear that our service team treated you well, I'm sorry about your disappointment regarding the repair quote. We strive for transparency and fair pricing, and I understand your concern. Please feel free to reach out if you'd like to discuss this further or explore other options. Thank you, Chris Torres - Service Manager - (201) 227-6507

October 13, 2024

My experiences at Audi Englewood service are always excellent!! Friendly People, good service, video from authorized technician… very happy with Audi Englewood 🤗👍 More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 15, 2024 -

Audi Englewood responded

Julia, we're delighted to hear that you consistently have excellent experiences with us at Audi Englewood! Thank you for the kind words and support. We look forward to serving you again!

October 10, 2024

Very good experience, knowledgeable, fast and good. I always have nothing but good things to say about Audi of Englewood More

by Mes3586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 10, 2024 -

Audi Englewood responded

We're delighted to hear about your positive experience with Audi Englewood! Thank you for sharing such kind words, and we look forward to continuing to provide excellent service.

October 07, 2024

Very friendly and comforting . Thanks for good service. Everything work perfectly. Thanks thanks thanks thanks More

by changsong8280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Oct 07, 2024 -

Audi Englewood responded

We're delighted to hear that you had a friendly and comforting experience at Audi Englewood! Thank you for your kind words, and we're glad everything worked perfectly. We appreciate your support!

October 05, 2024

Professional, knowledgeable, articulate, pride in his job, service oriented, goes beyond expectations, dedication which made me a loyal Audi customer. More

by tom.parker2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenu Jose
Oct 07, 2024 -

Audi Englewood responded

We're delighted to hear that our team's dedication and service at Audi Englewood have made you a loyal customer! Thank you for sharing your experience, and we look forward to serving you in the future.

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