Audi Elk Grove - Service Center

I recently had the 15,000 mile service on my Audi at Elk Grove Audi. From setting the appointment to picking up my vehicle the process was easy, the employees, courteous, and the service impeccable. Don S Grove Audi. From setting the appointment to picking up my vehicle the process was easy, the employees, courteous, and the service impeccable. Don Stachelrodt and his staff were very accommodating, even giving me a ride to my job nearby. The vehicle was ready on time and it had even been cleaned and detailed for me. All of the service performed was explained as well as what I might expect at the next service appointment. Thank you Elk Grove Audi for always making the experience a pleasant one ! More

Matt McDougall, Service Consultant, went above and beyond, in helping me to secure a factory wing-spoiler for my 2010 Audi TT. His follow through and attention to detail was exemplary, and above what beyond, in helping me to secure a factory wing-spoiler for my 2010 Audi TT. His follow through and attention to detail was exemplary, and above what would traditionally be expected, for a service request of this type. Matt is the reason that I continue to have my Audi serviced at Elk Grove,CA Audi, and will purchase my next new Audi from this dealership - I am currently on my 3rd Audi!! Thank you again Matt, for your excellent customer service!! More

Brought my 01 S4 in for warranty repairs. Car had humming noise from rear, front brake vibration plus a few other minor problems. After 8 days of working and diagnosing the problems they replaced front rotor noise from rear, front brake vibration plus a few other minor problems. After 8 days of working and diagnosing the problems they replaced front rotors and brake pads which fixed the vibration. The noise from rear was a bad wheel bearing which they replaced.<br> I picked up the car after service hours so when I drove the car and noticed the steering wheel was not straight when driving in a straight line I called the next morning to let them know the problem. Jeff told me to bring it in and they'd take care of it. Once there they denied causing the problem and have since accepted no responsibility. BBB tried to mediate, no luck. Lasher will not stand behind their work or correct any problems they create. More