
Audi Elk Grove
Elk Grove, CA
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We bought a 2011 Audi Certified Audi Q5. We had been looking for a particular color and option set for some time, and found it at Elk Grove. Ralph Jackson met us at the door after a 2 hour drive, and d looking for a particular color and option set for some time, and found it at Elk Grove. Ralph Jackson met us at the door after a 2 hour drive, and did a really fine job throughout the sale process, as did Michael in the finance department. The dealership was very nicely laid out, the only slight discomfort coming from an Audi RS5 right behind us -- I could hear it growling softly all the time. We love the car, we really appreciated the time Ralph spent with us to go over its complexities -- all in all, they did a really great job, right down to Ralph grabbing a battery booster when we tried to head home, because I had left the lights on in our old Jeep and flattened the battery! More
My wife and I could not have had a better experience buying a brand new car. This is our first Audi and everyone at Elk Grove Audi were very friendly, welcoming, and professional. Vince Webb was excep buying a brand new car. This is our first Audi and everyone at Elk Grove Audi were very friendly, welcoming, and professional. Vince Webb was exceptional and found the vehicle that we wanted. He was able to answer all of our questions and needs of the Audi that we wanted. Sales manager and finance team were excellent. I would highly recommend this dealership and its staff to anyone. Vince Webb was very patient, professional, and now a great friend. Wonderful and painless experience!! More
I had called dealership after viewing internet. Knew i wanted a Q5, used if possible, and found it on line. A few days later went into dealership. Mike Fallis met with wife and I by prior arrangement. wanted a Q5, used if possible, and found it on line. A few days later went into dealership. Mike Fallis met with wife and I by prior arrangement. Very friendly, and no pressure. We were not hurried and were given plenty of time to our selves to make a decision. We always felt we were in control and were respected at all times. I would definitely deal with Mike and Elk Grove Audi again. If you want to walk onto a dealership lot and feel at ease this is the place. Oh, we got the Q5 with the color and equipment we wanted. Thansks. More
Great care buying experience. The whole team at Elk Grove Audi is professional, knowledgable, and helpful. We dealt with Patrick and Guenther over a year ago when my son ordered an A4. We came this t Grove Audi is professional, knowledgable, and helpful. We dealt with Patrick and Guenther over a year ago when my son ordered an A4. We came this time to look at cars so my wife an I could order one in a few months. I drove a Patrick's demo car, which he had been driving for the last 8 months, which they were now selling. I fell in love with it and thought seriously about buying it, even though I was originally set on buying a new car. It took over 10 days and several visits with assistance from Guenther and Wesley to finally decide to buy this car. Through all the visits and discussions, I never felt pressured nor did the guys ever act like I was wasting their time. My wife will still order a car in a few months and we will order it from Elk Grove Audi with Guenther's assistance. I highly recommend anyone looking to buy an Audi to buy it from this dealership. More
Excellent experience with this dealership. Worth the drive from San Jose to purchase my husbands Audi S5. I recommend working with them. Marty did a great job! drive from San Jose to purchase my husbands Audi S5. I recommend working with them. Marty did a great job! More
Best buying experience ever, Marty johnson great guy, great salesman, easy process, great personality, does not push to sale, patient, answer every questions you have, answer his cell phone on his day of great salesman, easy process, great personality, does not push to sale, patient, answer every questions you have, answer his cell phone on his day off. It took me 3 months to find the right car, I visit 5 times the dealer, i drove 3 different cars, every time i went he was pleasant, easy to talk, did not rush me. Jerry Sypkens gave me a great deal right away, gave me the best finance rate i can get through my bank a better rate than audi finance wow, he did not waste my time and told me right away what i can get the car for. I drove to 3 others dealers, nobody was able to match the price. Rachelle Saites, the finance manager, explain me everything about Audicare, extended warranty and extra protection paint for the car, no pressure from her, explain me every details of the contract, she is very professionel and efficient. I m thrill of the buying experience, i will do it again without a doubt. I m a regular 37 years old guy, who does not dress up for the part, wear dirty jeans with a casual hoodie, it did not matter, they help me right away and gave me the best service ever. Thank you Lasher. More
The team that help me get this beautiful Audi Q5 was outstanding, they accommodated my situation the best they could and gave me alternatives, they were great and very knowledgeable. That is why we hav outstanding, they accommodated my situation the best they could and gave me alternatives, they were great and very knowledgeable. That is why we have been Lasher customers for a long time, Thank you again!!! More
Excellent car buying experience. Wesley Howell is very responsive and thorough. No pressure/hassle/bustle straight forward, simple and with dignity which is expected from the process of purchasing/leasi responsive and thorough. No pressure/hassle/bustle straight forward, simple and with dignity which is expected from the process of purchasing/leasing luxury/high end car. Discussed the deal over the phone, drove from Bay Area and have not regretted the trip :-) - got everything as have agreed upon. More
Elk Grove Audi was a wonderful dealership to work with. This is our first Audi and we were very impressed with the way Rich Barbour and the management team treated us with dignity, not pressuring us. We f This is our first Audi and we were very impressed with the way Rich Barbour and the management team treated us with dignity, not pressuring us. We finally made our purchase of our beautiful Q5 and are very thrilled. Doug and Chris Debolt More
We previously purchased an A4 through Daniel and truly appreciated his customer service, so we decided to purchase our A6 through him as well. He was very accommodating around my schedule and ensured I go appreciated his customer service, so we decided to purchase our A6 through him as well. He was very accommodating around my schedule and ensured I got the best car for me and my family. After purchasing the A6, he was extremely patient in teaching me all of the technical gadgets of the car. Truly remarkable customer service!! Highly recommend him to anyone interested in purchasing an Audi in Elk Grove. More