Audi Elk Grove

Excellent customer service Customer service was excellent. The staff was extremely friendly and and made the purchase process easy. Thanks to Mike in sales and Mike in financing Customer service was excellent. The staff was extremely friendly and and made the purchase process easy. Thanks to Mike in sales and Mike in financing for all their help. More

Great service Vince is great. He spent hours showing us how to operate the vehicle after we sign the contract purchasing the Audi Q5. We are very happy with our pu Vince is great. He spent hours showing us how to operate the vehicle after we sign the contract purchasing the Audi Q5. We are very happy with our purchase experience. More

easy and professional Buying proccess was easy, friendly and professional. Very knowledgeable staff on the product and it was comforting that many staff pertains owned vehi Buying proccess was easy, friendly and professional. Very knowledgeable staff on the product and it was comforting that many staff pertains owned vehicles by Audi. No pressure approach on the lot. More

No hassle buying experience Found the best deal online for a Certified Used 2013 Q7 at Elk Grove Audi. Upon email I was immediately contacted and within 2 days we were finally ab Found the best deal online for a Certified Used 2013 Q7 at Elk Grove Audi. Upon email I was immediately contacted and within 2 days we were finally able to make it over to the dealer to test drive. Mike Fallis was great to work with, no hassle buying experience. Needless to say we purchased the Q7. Some things that can be improved is the time it takes to complete a transaction. I realize that all options need to be disclosed to the buyer and that takes time but there must be some way to shorten the time. Since we had purchased the car late on a weeknight we did have some issues once we were able to do a complete walk through at home during the day. One thing that was a draw back for us was the cigarette smell in the car along with ashes, not sure how that escaped the service crew. We contacted Audi and there was no issue, made an appointment and the service department took full care of everything. Since it did take a few days we were also given a courtesy car which we appreciated. Thank you for treating us as a valued customer and hope to receive the same in the future. More

Excellent Service Thanks to Elk Grove Audi I have a new Q5. Jerry, Ralph and Patrick provided me with all the information I needed to buy my new car. They were all very Thanks to Elk Grove Audi I have a new Q5. Jerry, Ralph and Patrick provided me with all the information I needed to buy my new car. They were all very professional and easily answered all my questions. They made the whole car buying experience pleasurable. I look forward to a long term relationship with Elk Grove Audi. Thank You! More

What a pleasant experience! After searching on line and speaking with other Audi dealers, I had the pleasure of speaking with Vince Webb at Audi of Elk Grove. They had a Q5 in t After searching on line and speaking with other Audi dealers, I had the pleasure of speaking with Vince Webb at Audi of Elk Grove. They had a Q5 in the exterior color I wanted in stock, but it did not have the interior color or all of the accessories I wanted. My wife and I drove down from Chico to see the vehicle they had, planning to order what we wanted. Vince was very knowledgeable and after showing me the interior color I thought I wanted, we starting talking about the Q5 they had in stock. Vince and the management provided the accessories I wanted and priced the vehicle fairly. In addition I was given a fair price for the CUV I traded in. We happily drove our new Audi Q5 home that evening. I appreciate the knowledge and the professional manner in which the entire staff conducted themselves. More

Excellent We purchased two cars from Elk Grove Audi in a little over a weeks time. They do a great job explaining the models and pricing them. We feel we got We purchased two cars from Elk Grove Audi in a little over a weeks time. They do a great job explaining the models and pricing them. We feel we got great service and attention - Vince Webb knows the Audi well and did a great job ! More

Great experience! We had a wonderful experience purchasing an Audi Q5. I would definitely recommend Elk Grove Audi to family and friends. It was all very easy and pleas We had a wonderful experience purchasing an Audi Q5. I would definitely recommend Elk Grove Audi to family and friends. It was all very easy and pleasant. Thank you for such great service! More

Very Professional Had a wonderful experience dealing with the crew there. They are all very professional and did not waste my time in any unnecessary paperwork or pushi Had a wonderful experience dealing with the crew there. They are all very professional and did not waste my time in any unnecessary paperwork or pushing for extra dealer installed items. Agreed to the price on the phone and all paperwork was ready when I reached the dealership 90+ miles away from where I am. Gave me a full tank of gas and washed the vehicle too. Daniel explained all the necessary things on the MMI and other Tech functions in the car. It is my first AUDI. Will go back to them again for future purchases More

Outstanding experience This was the easiest experience I had in buying a car. I had been shopping on line and had gone into a few dealerships and was not feeling the love. I This was the easiest experience I had in buying a car. I had been shopping on line and had gone into a few dealerships and was not feeling the love. I reached out to Elk Grove Audi, which was 90+ miles from my home, and agreed to a price on the phone. No heavy salesmanship, no changes to the agreed upon price. Everyone there made me feel great about my experience. I will certainly reach out to them when I am ready for my next car. More