
Audi Elk Grove
Elk Grove, CA
Filter Reviews by Keyword
By Type
Showing 328 reviews
2016 TTS It was a long wait for this car, and Vince was there for me every step of the way. Friendly, professional, knowledgeable, and a pleasure to deal with It was a long wait for this car, and Vince was there for me every step of the way. Friendly, professional, knowledgeable, and a pleasure to deal with and know. He made the experience of picking up the car a delightful one. He was in touch and available for questions and feedback. He worked hard to insure it was the best possible exposure to my first Audi. Thank you! More
very easy to deal with Wonderful dealership, large selection of cars and awesomel sales people. I would recommend this dealership whole heartedly.If you are looking for a de Wonderful dealership, large selection of cars and awesomel sales people. I would recommend this dealership whole heartedly.If you are looking for a dears hip that doesn't pressure you and makes car buying a pleasant experience definitely check out Elk Grove Audi. More
Excellent customer service I would have to say we received the best customer service in a long time from our sales man Michael Fallis. Very friendly, personable, kind and polite I would have to say we received the best customer service in a long time from our sales man Michael Fallis. Very friendly, personable, kind and polite. Did not apply pressure to buy. Michael went above and beyond by picking up our vehicle and bringing it in for service that couldn't be completed the day of purchase. Thank you Michael, wish more people were like you. I rate you 5 stars! More
Great experience I walked in by asking a car I saw on cars.com, the sales was very friendly and took me on a test drive. Very friendly sales, it was a really great exp I walked in by asking a car I saw on cars.com, the sales was very friendly and took me on a test drive. Very friendly sales, it was a really great experience of my purchase. More
Buying a car at Elk Grove Audi We went to Elk Grove to look at the Audi Q5. This is an incredible SUV. I most appreciated the salesman Ralph, who was very helpful with the paperwor We went to Elk Grove to look at the Audi Q5. This is an incredible SUV. I most appreciated the salesman Ralph, who was very helpful with the paperwork. The car sold itself in that once you test drive this car, you don't want to settle for less. More
Good things come to those who wait! Ordered my 2016 Q5 TDI with Vince Webb and he hit the mark on every level of our 3 1/2 month process! Couldn't imagine any other person who can do it Ordered my 2016 Q5 TDI with Vince Webb and he hit the mark on every level of our 3 1/2 month process! Couldn't imagine any other person who can do it any better then him! He always went the extra mile to make me feel like my personal happiness was his main concern during our numerous email communications!! He is a fun and GREAT guy, not a cheesy salesman. If you are planning on visiting Elk Grove Audi, I suggest you ask for VINCE if you want to experience a concierge style car buying experience!!! More
Best buying experience of ANY dealership in area hands down! Visiting Elk Grove Audi this past weekend my wife and started out with the mindset this is gong to be the same old "vulture swooping in tactic" we fel Visiting Elk Grove Audi this past weekend my wife and started out with the mindset this is gong to be the same old "vulture swooping in tactic" we felt was going to happen. Either that or "judging a book by it's cover" and not giving us any respect as usual. Well instead, it happened to be THE most stress free car buying experience my wife and I have EVER experienced. Our sales professional Ralph Jackson was a consummate professional and made us feel right at home. He didn't "sell us a car" he sold us an experience we will never forget. He took his time with us and answered every question calmly thoroughly. He made us feel valued. Even if we would not have bought our 2016 Audi Q5 that day we certainly would still have sang his high praises. EVERY dealership should have a Ralph Jackson on their Team. We enjoyed everyone we met from Ralph to Finance, etc. Ralph has us as a customer and friend for life. Great job and thank you for an awesome experience (and a great new Q% too!!) More
great Audi dealership! fantstic sale! Great customer service. Mike pulled a car from another dealership that me and my husband have been looking for forever! He is super friendly, very cou Great customer service. Mike pulled a car from another dealership that me and my husband have been looking for forever! He is super friendly, very courteous, and as odd as it is to say, he is very genuine. We now have the perfect car (2016 S3), with a great experience from Mike Fallis. Thank You!! More
pleasurable and satisfying I am a single mom who was looking for an suv with a low budget i had been to the Nissan dealer prior to coming to the Audi dealer and no one offered t I am a single mom who was looking for an suv with a low budget i had been to the Nissan dealer prior to coming to the Audi dealer and no one offered to help me after 10 -15 minutes of waiting i got back in my car and drove down the street and saw the honda crv at the audi dealer and withing 3-5 mins Ralph offered to help me he was very professional and answered all my questions and made me feel very comfortable with my decision, he also offered me water, or coffee (that was awesome) and never did he make me feel under pressure, the process was fast as i have already been preapproved through my credit union, 3 days later i had to bring the car back because the oil light came on the dash board and i waited for them to fix it for about 45 mins and Ralph even took the time to put gas in mar car, i really did appreciate Ralph kindness and my experience with the audi dealer was great and Rachel from financing was too, i would definately recommend them, i also look forward to doing business with this dealer again when i get my next car...maybe an Audi.....thank you very much for your service Mr.Ralph and staff.God bless. Sincerly Miss Isa Abrego More
Flawless execution Mike Fallis is a rockstar! He knows the Audi product inside out and helped us through the process of selecting the perfect car for our needs. Mike Fallis is a rockstar! He knows the Audi product inside out and helped us through the process of selecting the perfect car for our needs. More