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Audi Devon - Service Center

Devon, PA

4.8
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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August 02, 2022

I have been dealing with Audi Devon and before that YBH for 30 years. I have always been treated with courtesy both on the phone and by the technicians. All repairs and concerns have been fully explained More

by LYNNESCAMMAHORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 02, 2022 -

Audi Devon responded

We love reading reviews from loyal customers! It makes us smile to know that our team at Audi Devon continues to provide you with top-quality service. Thank you for the 5-stars, and we look forward to our continued relationship!

August 02, 2022

Dealer diagnosed impending failure of water pump on my Q5 and advised to replace at an estimated cost of $1200. I took the car to an Audi specialist shop. They diagnosed a small leak from temp sensor and rep More

by PGOSLIN
Recommend Dealer
No
Employees Worked With
No
Aug 10, 2022 -

Audi Devon responded

I'm sorry you disagreed with our service evaluation, as we make all recommendations in the best interest of our clients and their vehicles. I will share your concerns with my team in our constant effort to evaluate our care, but please be in touch if you'd like to discuss them directly. I'd be glad to connect and hope we can regain your confidence down the line. Best, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

August 02, 2022

Helpful staff and convenient schedules available. Also great to have a loaner whenever that’s needed, I always appreciate it. More

by CHRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
Aug 02, 2022 -

Audi Devon responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Audi Devon!

August 02, 2022

Audi Devon did an excellent job of servicing my vehicle and getting it back to me on time. More

by tpietrocini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Law
Aug 02, 2022 -

Audi Devon responded

We are so happy that our team here at Audi Devon delivered an excellent experience. Thank you for your support!

August 02, 2022

As always, Audi Devon goes above and beyond! I was in for a couple of new tires and looked like it was going to be longer. I was offered a loaner car and was taken care of! More

by JSOLAR2057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 02, 2022 -

Audi Devon responded

Thanks for your glowing review! We're delighted our team welcomed you back with the attentive and accommodating service you've come to expect at Audi Devon. Until next time!

August 02, 2022

I appreciate when a business placed the customer first. That is exactly what Audi Devon did. More

by RMCECHAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Aug 02, 2022 -

Audi Devon responded

We're thrilled you enjoyed working with our team here at Audi Devon! Thank you very much for your supportive words.

August 02, 2022

Service was friendly, courteous, and professional. I did enjoy the brief video detailing the vehicle condition. I will return for future needs, thank you More

by gregbrownall26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William, Finn
Aug 02, 2022 -

Audi Devon responded

Thanks for supporting Audi Devon with your review! We're so glad our team provided excellent service and that you appreciated the video information. We look forward to working with you again down the road!

August 02, 2022

Professional & Friendly- Had loaner car, ready as promised. Quick drop off & pick up Paperless Thank you More

by DAWNC2972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 03, 2022 -

Audi Devon responded

Thanks so much for this kind rating and review! We're delighted that you enjoyed working with our team here at Audi Devon.

August 02, 2022

The service rep was knowledgable and delivered on both the time commitment and quality of service that he promised. More

by T & M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Audi Devon responded

We are honored to receive your support. Thank you for sharing how you enjoyed working with our team here at Audi Devon!

July 28, 2022

Excellent customer service! I had to drop my car off for a recall and I also had a vacation scheduled during that same time. Audi took care of my car while I was away on vacat More

by DINAELSHERIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : donovan
Jul 28, 2022 -

Audi Devon responded

Thank you for choosing Audi Devon! We are thrilled to hear your service experience went wonderfully. We appreciate your business and hope to see you again!

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