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Audi Des Moines - Service Center

Johnston, IA

4.5
750 Reviews
Call Service Center (515) 446-3583

750 Reviews of Audi Des Moines - Service Center

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January 11, 2024

Professional and courteous. Great response and time management I really appreciated the service center being ready for me at time of appointment with a loaner car ready to go. I More

by lipscombcrew
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
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Jan 11, 2024 -

Audi Des Moines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Bryan and don't hesitate to let us know if we can be of further assistance. Best Regards, Brett Schettler General Manager

January 11, 2024

Wes, Bryan and the entire team were great to work with! Unparalleled customer experience thank you! More

by Susiekay702
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
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Jan 11, 2024 -

Audi Des Moines responded

Susie, Thank you for taking the time to share your feedback with us. Wesley, Bryan, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Brett Schettler General Manager

January 11, 2024

It was a good experience. Brian was super helpful. The service was fast and accommodating. More

by Nicolehoffman1981
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Report | Print
Jan 11, 2024 -

Audi Des Moines responded

Thank you for your business and this review, Nicole. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Brett Schettler General Manager

January 11, 2024

We've never had any issues. They have always worked well with us. We are happy with the dealership. More

by J.KOOIKER3
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Report | Print
Jan 11, 2024 -

Audi Des Moines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Bryan, and don't hesitate to let us know if we can be of further assistance. Best Regards, Brett Schettler General Manager

January 11, 2024

Smooth, friendly and professional Great experience, best dealership, clean and pu Great experienced professional staff. Look forward to returning to the dealership with my 3 other Audis. More

by cardaone
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Report | Print
Jan 11, 2024 -

Audi Des Moines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Des Moines to be a positive one. Please don't hesitate to reach out if you need anything else. See you soon! Best Regards, Brett Schettler General Manager

January 11, 2024

Professional and straightforward. Had a great deal of knowledge about my car, options and wanted to help even beyond their scope. More

by 1976beemer
Recommend Dealer
Yes
Employees Worked With
Daniel Truong
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Jan 12, 2024 -

Audi Des Moines responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Daniel met your expectations. Thank you for choosing Audi Des Moines, we look forward to having you as a valued customer for many years to come! Best Regards, Brett Schettler General Manager

January 11, 2024

Clean place, comfortable, friendly Good customer service, good use of tech Just keep up the good work! More

by honoroak
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
Report | Print
Jan 12, 2024 -

Audi Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Des Moines. Best Regards, Brett Schettler General Manager

January 11, 2024

Very friendly and explained everything. Didn't try to hard sell. It was nice to get a clean car back More

by rpvanscoy
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Report | Print
Jan 12, 2024 -

Audi Des Moines responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Brett Schettler General Manager

January 11, 2024

Friendly, made it easy to schedule and have my service completed conveniently. Efficient and thorough More

by jennijosoma
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Report | Print
Jan 12, 2024 -

Audi Des Moines responded

Jenni, Thank you for taking the time to share your thoughts on working with Bryan and our team. We're glad to hear we delivered such a great experience! Best Regards, Brett Schettler General Manager

January 11, 2024

Amen! All good thank you. Praise be to God for all. I am grateful. Amen! Peace , Happy New Year and God bless. More

by JSNYDER355
Recommend Dealer
Yes
Employees Worked With
Robin Olsen
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Jan 12, 2024 -

Audi Des Moines responded

Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad Robin was able to help, and we hope to see you again! Best Regards, Brett Schettler General Manager

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