Audi Des Moines - Service Center

i had a great experience at Audi if Des Moines. Easy to schedule, polite, fair service - video up date was a cool additional feature that was appreciated. schedule, polite, fair service - video up date was a cool additional feature that was appreciated. More

The service guys were very helpful and friendly. Car was completed in time frame given. Very pleasant experience! The video inspection sent to me was very helpful in knowing exactly what they were checkin completed in time frame given. Very pleasant experience! The video inspection sent to me was very helpful in knowing exactly what they were checking and the condition of my SUV. More

This experience was disappointing. Wasn't fixed right the first time. My phone calls were not returned/poor communication. Shocking service for a high end dealership. the first time. My phone calls were not returned/poor communication. Shocking service for a high end dealership. More

The estimated time for service was met and I was kept posted on the status of my service, including a video walk of the service performed. posted on the status of my service, including a video walk of the service performed. More

Takes good care of the vehicle and put proper attention on details. Happy with the response and issue handling. John and Bryan both were helpful. on details. Happy with the response and issue handling. John and Bryan both were helpful. More

The service I received from Audi of Des Moines was top-notch. I was kept posted as to the status of my repairs and received a video of my vehicle inspection prior to being contacted about my repairs b top-notch. I was kept posted as to the status of my repairs and received a video of my vehicle inspection prior to being contacted about my repairs being completed. The vehicle was ready for me to pick up when I was promised and had been washed. More

Excellent service department and great help! Very polite and willing to go out of their way to help! Just one of the many reasons I'm on my third Audi and will always be an Audi client!! and willing to go out of their way to help! Just one of the many reasons I'm on my third Audi and will always be an Audi client!! More

Awesome service and service manager. Got us in while traveling through the area to address a problem with our Q7. Kept us updated as they worked on the car traveling through the area to address a problem with our Q7. Kept us updated as they worked on the car More

Polite and quick service. What they looked at on my car was explained to me and easily updated. I am happy I made the 2 hour drive was explained to me and easily updated. I am happy I made the 2 hour drive More

Service was good, staff was courtesy, friendly, and helpful. I was given a courtesy loaner car when no shuttle was available, and they found and fixed a problem with my car (that had been previously re helpful. I was given a courtesy loaner car when no shuttle was available, and they found and fixed a problem with my car (that had been previously repaired and was under warranty) for free. Appreciate the service, thank you. More