Audi Des Moines - Service Center

Great service. I really like the video that the tech provides to their customers. My service advisor is very professional and sets expectations on when my vehicle will be ready. provides to their customers. My service advisor is very professional and sets expectations on when my vehicle will be ready. More

Bryan made scheduling really easy. Communication and turn around on having the vehicle ready was A++. Bryan is always a pleasure to work with. And I love having the car washed while it's being serviced. around on having the vehicle ready was A++. Bryan is always a pleasure to work with. And I love having the car washed while it's being serviced. More

The I was purchasing car needed a new battery. The guys got it switched quickly. Very fast and efficient. Great service. Will be def be back. got it switched quickly. Very fast and efficient. Great service. Will be def be back. More

Service team at Audi Des Moines is very efficient, friendly, they are top notch. Waiting area clean and comfortable! Inspection was done in timely manner friendly, they are top notch. Waiting area clean and comfortable! Inspection was done in timely manner More

I wasn't aware that it takes 2 hrs. To change oil. I know you're not a Jiffy lube, but 2 hrs with an appt?Other than that it was fine. know you're not a Jiffy lube, but 2 hrs with an appt?Other than that it was fine. More

Service was very good. I was surprised, however, that not one person was wearing a mask. I expected they would be when I decided to come in and wait. I should have clarified before. not one person was wearing a mask. I expected they would be when I decided to come in and wait. I should have clarified before. More

Car completed on time and hand washed with care. Staff is always friendly. Brand new A6 courtesy car provided using iPad and texting to update your service status. Coffee bar well stocked if you wait in the always friendly. Brand new A6 courtesy car provided using iPad and texting to update your service status. Coffee bar well stocked if you wait in the clean and modern building. More

Bryan and company provided first rate service taking care of all factory issued warranty upgrades as recommended in a timely and respecting my time requirements. of all factory issued warranty upgrades as recommended in a timely and respecting my time requirements. More

Service was helpful and kept me informed and updated throughout the process. I appreciate the ability to see what the tech is seeing through use of video links. That is a nice touch. Thank you! throughout the process. I appreciate the ability to see what the tech is seeing through use of video links. That is a nice touch. Thank you! More

Always met with pleasant staff when I service my Audi at Lithia! It's nice they offer welcoming seating, a TV and drinks and friendly staff! Lithia! It's nice they offer welcoming seating, a TV and drinks and friendly staff! More