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Audi Des Moines - Service Center

Johnston, IA

4.5
750 Reviews

750 Reviews of Audi Des Moines - Service Center

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July 01, 2024

The service manager took charge and took care of my Audi 40k service very pleased More

by WWW.NONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Audi Des Moines responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Des Moines, we look forward to having you as a valued customer for many years to come! Best Regards, Brett Schettler General Manager

June 20, 2024

As usual, they did an excellent job! Very friendly and efficient. She was also informative. More

by DENA3141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Cross
Jun 22, 2024 -

Audi Des Moines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Brett Schettler General Manager

June 18, 2024

Got in fast. Nice loaner. The car was ready early! Very responsive and easy to work with. More

by kevinsime2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Audi Des Moines responded

Kevin, Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Brett Schettler General Manager

June 12, 2024

I had my 2022 Audi S5 in for service and warranty work recently. The experience, from start to finish, was excellent which is exactly what I have come to expect from the team at Audi Des Moines. From the More

by KlarChad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with Bryan and our team. We're glad to hear they delivered such a great experience! Best Regards, Brett Schettler General Manager

June 12, 2024

Dealership has always been second to none since the purchase of my Q8. They take time to listen and answer my questions. Take are top notch and over and above highest quality. More

by AUDREYCURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Audi Des Moines responded

Thank you, Audrey, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Des Moines. Best Regards, Brett Schettler General Manager

May 24, 2024

Fantastic service, Always timely getting my car the service it needs quickly and efficiently. Robyn is easy to work with and explain everything More

by minnowsx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Audi Des Moines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Brett Schettler General Manager

May 22, 2024

Completed the service in a timely manner with no issues. I like having my car washed after the service is completed. The video from the technician showing the car inspection is nice. More

by M Barker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Brett Schettler General Manager

May 14, 2024

Always enjoy the personal service and attention. Will purchase again in the future! Thank you! More

by JPETERSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Audi Des Moines responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great customer service. If there is anything we can assist you with in the future, please let us know. Best Regards, Brett Schettler General Manager

May 07, 2024

Bryan was so helpful. He did really great job. he solve my issues and we are so thankful. More

by SUNNY_CHAUDHARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Des Moines. Best Regards, Brett Schettler General Manager

May 02, 2024

Things went very SMOOTHLY Bryan Adams is the ideal Audi Service Consultant, extremely detailed oriented well experienced with a likeable personality. As an out of State Audi Customer he made sure that the More

by DALMANIAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Audi Des Moines responded

Thanks for sharing your thoughts about your experience with Audi Des Moines. Bryan and our team appreciate your business and hope to see you again soon! Best Regards, Brett Schettler General Manager

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