Audi Des Moines - Service Center

Great service from the Service Department. The total time of visit was good. I was kept informed about progress and nice to have a video to watch. of visit was good. I was kept informed about progress and nice to have a video to watch. More

Very impressed with the service I received on my 07 Audi A4. It was a factory recall that was a no cost repair for me, but I was still treated very professionally by all employees. A4. It was a factory recall that was a no cost repair for me, but I was still treated very professionally by all employees. More

I am usually made to feel like I am an inferior person for not selecting to do the over priced recommended service options presented to me. for not selecting to do the over priced recommended service options presented to me. More

My husband was the one who brought my vehicle in, but said everything was great. We really like the inspection videos you provide. very detailed! said everything was great. We really like the inspection videos you provide. very detailed! More

Loaner was waiting for me and ready to go. The only question I had on bill, was a "shop fee" which is apparently a % of the bill up to a $30 max. question I had on bill, was a "shop fee" which is apparently a % of the bill up to a $30 max. More

This was our first trip in that made use of our Audi care pack wave. Great service as always! My wife’s Audi has been excellent, looking forward to the next one. pack wave. Great service as always! My wife’s Audi has been excellent, looking forward to the next one. More

Great experience - love the video walkthrough and updates received throughout the service process. Wes was great to work with and provided a transparent update on what was needed to bring everything on my v received throughout the service process. Wes was great to work with and provided a transparent update on what was needed to bring everything on my vehicle back up to snuff. More

My problem wasn't resolved! Brakes make terrible noise on Q7 when backing up - was told Audi was aware - but wouldn't fix the problem even though my car is still under warranty. Expect this on a inexpens on Q7 when backing up - was told Audi was aware - but wouldn't fix the problem even though my car is still under warranty. Expect this on a inexpensive car, but not an Audi! More

Audi of Des Moines was easy to schedule an appointment, friendly staff and they completed the service quite timely. They put a lot of effort into the details. friendly staff and they completed the service quite timely. They put a lot of effort into the details. More

Wesley was very helpful in getting my tow kit ordered and installed into my Audi. He even came in on his off day to get the job started with the help of Bryan who followed the work to completion . It was a installed into my Audi. He even came in on his off day to get the job started with the help of Bryan who followed the work to completion . It was also a pleasure to meet Brady in parts who help me purchase an additional merchandise. My overall experience with this service center has been more than outstanding. More