Audi Des Moines - Service Center

Always curtious, punctual, and keeping me in the loop on where they are with my vehicle when it is being serviced. I really can't ask for much more than that as a customer. where they are with my vehicle when it is being serviced. I really can't ask for much more than that as a customer. More

Class A service. I appreciated the timely follow up & service! I just love Audi! I am a life time customer! Thank you, Wes for yr quality customer service service! I just love Audi! I am a life time customer! Thank you, Wes for yr quality customer service More

Brian in the service department took great care of me when I brought my Audi A5 in. GREAT CAR !!!!!! Thanks Brian- where is your picture? Thanks Audi!!!! when I brought my Audi A5 in. GREAT CAR !!!!!! Thanks Brian- where is your picture? Thanks Audi!!!! More

Thanks again for the good service on my etron. I really like the video walkthroughs for maintenance. Nice lounge, clean, with coffee, and good internet. Wesley was friendly and really efficient. Keep up like the video walkthroughs for maintenance. Nice lounge, clean, with coffee, and good internet. Wesley was friendly and really efficient. Keep up the great work! More

The service was very easy to schedule and the staff was very professional and knowledgeable. They accommodated my request for next day pick up without issues. very professional and knowledgeable. They accommodated my request for next day pick up without issues. More

The service department takes great care of our vehicles and makes sure we are current with the necessary scheduled maintenance. We will continue to recommend Audi of Des Moines to our friends and family. and makes sure we are current with the necessary scheduled maintenance. We will continue to recommend Audi of Des Moines to our friends and family. More

I had my front driver side window regulator replaced as part of the service. The window works fine and the video from Jose Matos stated that the right rear tire pressure was 27. Two days later I received part of the service. The window works fine and the video from Jose Matos stated that the right rear tire pressure was 27. Two days later I received a tire pressure warning. After checking all tire pressures, all were okay at 36 except the right rear which as 43. Seemed very high and not sure what happened. Also note that when I went to pickup the car, none of the service managers were wearing masks. Not a good sight to see. Disappointed in their lack of customer safety during a pandemic. When I dropped the car off initially, Bryan was the only one who wore a mask (good for him). When I came to pick it up, Bryan was on vacation and no one in that area behind the desk had a mask. More

Brian and Katie were very responsive to my calls/situation and had my car back to me sooner than I expected. They salvaged the frustrating situation with Audi Roadside Service (Which I would n calls/situation and had my car back to me sooner than I expected. They salvaged the frustrating situation with Audi Roadside Service (Which I would never recommend to anyone). More

Always great service. We a 2 SQ5’s now and will be adding an SQ8 sometime later this year. Plan to Be Audi customers for a long time. adding an SQ8 sometime later this year. Plan to Be Audi customers for a long time. More

Always Great Service. Got 2 SQ5’s now and plan to add an SQ8 soon. Probably be Audi for life. Best cars we have had. SQ8 soon. Probably be Audi for life. Best cars we have had. More