Audi Des Moines - Service Center

Had a very good experience dealing with Bryan Adams in service. They were very professional and great to work with. I would recommend their services. service. They were very professional and great to work with. I would recommend their services. More

You can tell a luxury dealership and the treatment received vs. the "average" dealership. I love the online report option on the vehicle service. The video inspection is an added luxury touch. received vs. the "average" dealership. I love the online report option on the vehicle service. The video inspection is an added luxury touch. More

I have always had good service from Audi even though it’s pricey. Brian has always been extremely helpful whenever I have asked for quotes on service or something something else like new tires. pricey. Brian has always been extremely helpful whenever I have asked for quotes on service or something something else like new tires. More

As always, prompt, courteous, job done well, kept apprised of work. Best deal Have ever been to. It's one of the reasons I buy Audis apprised of work. Best deal Have ever been to. It's one of the reasons I buy Audis More

My review is simple they are the Titans of all luxury vehicles and the best at what they do there staff if top notch all the way through!!!no comparison .... vehicles and the best at what they do there staff if top notch all the way through!!!no comparison .... More

Awsome service experience, great communication with keeping you informed about the service on your vehicle. Highly recommended service department. Thanks to attention to detail, Frank and Katie! keeping you informed about the service on your vehicle. Highly recommended service department. Thanks to attention to detail, Frank and Katie! More

The technology automation with video, txt messaging and e-payment is great. My advisor did a great job. I am still disappointed that with multiple items scheduled for service on my vehicle, they are unab e-payment is great. My advisor did a great job. I am still disappointed that with multiple items scheduled for service on my vehicle, they are unable or unwilling to provide loaner cars. I have never had that issue with my Mercedes and service. More

My original appointment got miss-entered into the system as 1:00 a.m. So when I arrived at 1:00 p.m. I couldn't get my service work done. I had to wait 5 days and accept an 8:00 a.m. appointment time. I hav as 1:00 a.m. So when I arrived at 1:00 p.m. I couldn't get my service work done. I had to wait 5 days and accept an 8:00 a.m. appointment time. I have to say I was quite surprised that a company as large as yours would have a system that would even allow an appointment to be scheduled into a non business hour time slot. Once the work got started all was great! More

Great service thank you. I will definitely try to recommend others to come to your office. I liked the online/text messages updates, easy to follow. recommend others to come to your office. I liked the online/text messages updates, easy to follow. More

Communication was prompt and friendly. Service was completed when they said it would be done. I have no complaints other than the heavy emphasis on completing this review. completed when they said it would be done. I have no complaints other than the heavy emphasis on completing this review. More