Audi Des Moines - Service Center

I appreciate the clean car I got back. Thank They took my car in early since I was leaving town. I do appreciate that. Appreciate your courtesy thank you. car in early since I was leaving town. I do appreciate that. Appreciate your courtesy thank you. More

My only recommendation is that when a customer pays for the executive detailing, it would be appreciated that all surfaces are cleaned, including the edges of the sun roof panel when in the open position a the executive detailing, it would be appreciated that all surfaces are cleaned, including the edges of the sun roof panel when in the open position and the cargo cover frame and panel in the back. More

Great! Really happy with the work and technology used to interact with the device department. Would recommend to others and will use again in the future. interact with the device department. Would recommend to others and will use again in the future. More

Very professional, great experience. Excellent use of technology to communicate. I recommend Audis to everyone I know because of the professional experience they provide both in the buying process and t technology to communicate. I recommend Audis to everyone I know because of the professional experience they provide both in the buying process and the service process. More

Took 2 weeks to get my car back! I live 2 hours away and a loaner vehicle was not offered. After several phone calls car was finally delivered to me 5 days after first promised. Car was delivered dirty. Car a loaner vehicle was not offered. After several phone calls car was finally delivered to me 5 days after first promised. Car was delivered dirty. Car is to come back for a back ordered part replacement and hoping for a better experience! More

Made a repair to my car a very good experience . especially the Audi Cam and the timely updates I received from Bryan. the whole process was very impressive ! especially the Audi Cam and the timely updates I received from Bryan. the whole process was very impressive ! More

Rude, belittling and make customers feel like they are burden. Actually thinking about trading in my Audi, so I never have to deal with these people again. burden. Actually thinking about trading in my Audi, so I never have to deal with these people again. More

The first two interactions with the dealership weren't positive but this service appointment changed my perspective of Audi Des Moines! Great interaction during the entire service event! positive but this service appointment changed my perspective of Audi Des Moines! Great interaction during the entire service event! More

Great service team, have Been trained well as you can see it In execution. Katie takes every customers wants and needs and truly is one of a kind it In execution. Katie takes every customers wants and needs and truly is one of a kind More

Service was done promptly and as promised. The attached video was nice to see and helped to show what they looked at and address of any potential problem. video was nice to see and helped to show what they looked at and address of any potential problem. More