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Audi Des Moines - Service Center

Johnston, IA

4.5
750 Reviews

750 Reviews of Audi Des Moines - Service Center

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September 13, 2024

They did an absolutely great job will definitely return to them if we need there help. More

by JEREMIECOOKSEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Audi Des Moines responded

Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad we were able to help, Jeremie, and we hope to see you again! Best Regards, Brett Schettler General Manager

September 10, 2024

Wesley was attentive and responsive. Thank you for the client care. It was greatly appreciated. More

by WWW.NONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Audi Des Moines responded

Thanks for sharing about your experience with Audi Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Brett Schettler General Manager

September 05, 2024

Great service and kind people. I would be happy to refer any family and friends. More

by BRIAN.KLIPFEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Cross
Sep 05, 2024 -

Audi Des Moines responded

Thanks, Brian, for sharing about your experience with Audi Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Brett Schettler General Manager

August 24, 2024

I’ve gotten great tech support from my salesman for my modern new car. Service dept very nice too. More

by MPEACOCK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Troung, Robyn Olson.
Aug 25, 2024 -

Audi Des Moines responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Brett Schettler General Manager

August 16, 2024

The place feels less friendly comparing to Willis’s , BMW & Mercedes ( same corporations but totally different). More

by ANDYVO33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Audi Des Moines responded

Andy, We are very happy to hear Wesley provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Brett Schettler General Manager

August 08, 2024

Very quick and efficient. Robyn did a great job explaining everything to me and giving me tips about my next scheduled service More

by sabroske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Olson
Aug 08, 2024 -

Audi Des Moines responded

It's great to hear that Robyn and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

August 04, 2024

Always greeted at the door. Elvis, my salesman, always makes a point to say hi when I have my oil changed. During my recall work, I had a fantastic Audi loaner car! More

by RCJBRAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
Aug 05, 2024 -

Audi Des Moines responded

Thanks for sharing about your experience with Audi Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Brett Schettler General Manager

August 03, 2024

I was in to buy wheels and tires. The young gentleman in the parts department was so kind and helpful! More

by JCASWELL2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor and Robyn Olson
Aug 05, 2024 -

Audi Des Moines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

July 06, 2024

Always clean, quick, and professional. My service was completed on time, and you have to love their hand wash More

by kimlangenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Fleischacker
Jul 08, 2024 -

Audi Des Moines responded

Thank you so much for your kind words, Kim, and for taking the time to leave us this wonderful feedback! Best Regards, Brett Schettler General Manager

July 03, 2024

I bought a q5 from them several months ago. I’m going on a long trip Monday and got a warning light. I stopped in there and was told they couldn’t help me for 2 weeks. More

by Jesse.jamestv
Recommend Dealer
No
Employees Worked With
Wesley Prudencio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Audi Des Moines responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Brett Schettler General Manager