Audi Des Moines - Service Center

Purchased brand new VW Eos in October 2008 and have continued to return for service & routine maintenance. Appreciate the kind & prompt service and use of loaner when needed. continued to return for service & routine maintenance. Appreciate the kind & prompt service and use of loaner when needed. More

Good experience with emrah. Very good at communicating. The car appear to be fixed now, Very good at communicating. The car appear to be fixed now, More

Emrah Tabakovic, was knowledgeable, pleasant and polite. He answered all of my texts quickly, helped me carry things and had a great attitude! These days it’s VERY hard to find good employees. You have a GR He answered all of my texts quickly, helped me carry things and had a great attitude! These days it’s VERY hard to find good employees. You have a GREAT one in Emrah. Treat him well - you’d hate to lose him!!! More

Dedicated service with a smile! I am always happy every time I work with Audi/Volkswagen of Des Moines. I am always happy every time I work with Audi/Volkswagen of Des Moines. More

My service tech was extremely friendly and helpful. He kept me update throughout the entire process! He kept me update throughout the entire process! More

I can in for an oil change. I bought lifetime oil changes when I purchased my new Jetta TDI in 2010. Even though I was a non-paying customer I was still given excellent and very I bought lifetime oil changes when I purchased my new Jetta TDI in 2010. Even though I was a non-paying customer I was still given excellent and very prompt service by the service advisor that helped me. He had me in and out in less than an hour so I could make it to another appointment across town. Thank you! More

Very unprofessional. Staff acted as though I was inconveniencing them. Sales team was loud and unprofessional. I couldn’t tell if I was in a business or an drunk frat Staff acted as though I was inconveniencing them. Sales team was loud and unprofessional. I couldn’t tell if I was in a business or an drunk frat party. Who ever was in-charge of those employees needs better customer service training. More

Excellent service, very helpful and on time. Service advisor Jason is truly the best and he makes the experience and process a positive one. Service advisor Jason is truly the best and he makes the experience and process a positive one. More

Terrible dealership with horrible service. I really wish there was a different dealership in Des Moines I really wish there was a different dealership in Des Moines More

Quick and easy. Work done in a timely manner. My only criticism would be that nobody went into detail on what they saw while performing my service. Work done in a timely manner. My only criticism would be that nobody went into detail on what they saw while performing my service. More