Audi Des Moines - Service Center

I felt respected at this dealership. As a 77 year old woman, I can tell you it doesn’t always happen. I will definitely keep bringing my car here As a 77 year old woman, I can tell you it doesn’t always happen. I will definitely keep bringing my car here More

Excellent service with honest communication about your car. Friendly people who have great knowledge about your vehicle!! car. Friendly people who have great knowledge about your vehicle!! More

The team at Lithia was able to diagnose what the issues were with my Volkswagen Jetta. They were able to get the issues resolved. were with my Volkswagen Jetta. They were able to get the issues resolved. More

Excellent service & shuttle while I waited. They checked the brakes, but when I have to slam on brakes at the last minute for a deer or emergent traffic, the brakes do not stop/hold. This is ed They checked the brakes, but when I have to slam on brakes at the last minute for a deer or emergent traffic, the brakes do not stop/hold. This is edpecislly bad in wet snowy weather. More

Friendly service willing to make things right. Good communication skills to set up appointments and get you no your way. Good communication skills to set up appointments and get you no your way. More

The dealership was clean, the people were friendly. They did everything they said they were going to. They did everything they said they were going to. More

The service team was great the positive greeting at 8:30am made me feel welcome and it was going to be a team effort getting my vehicle ready and on time 8:30am made me feel welcome and it was going to be a team effort getting my vehicle ready and on time More

They did what they were supposed to do! They kept me informed.of the progress . They kept me informed.of the progress . More

New to this dealership but so far so good. My service advisor,Emrah, is a good dude. My service advisor,Emrah, is a good dude. More

Emrah was great with communication throughout the entire process. He kept me in the loop, and I never had to wonder where we were in the process of diagnosing and repair. We had some issues that occurred process. He kept me in the loop, and I never had to wonder where we were in the process of diagnosing and repair. We had some issues that occurred after the first visit, and he was great about getting us right in and addressing the issues without hesitation. Great customer service! More