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Audi Des Moines - Service Center

Johnston, IA

4.5
750 Reviews
Call Service Center (515) 446-3583

750 Reviews of Audi Des Moines - Service Center

Sort by
May 16, 2023

Everything was fine. I thought that my car might be vacuumed and washed but I may have misunderstood. More

by WWW.NONE
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
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May 17, 2023 -

Audi Des Moines responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Des Moines to be a positive one. Please don't hesitate to reach out if you need anything else.

May 14, 2023

Great service and quick turnaround. I will contine to use the service department at this dealership. More

by NDKIRSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
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May 15, 2023 -

Audi Des Moines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines!

May 09, 2023

Just needed to have a radio code. Took an hour 45 minutes when I had an appointment. A little long considering, but... More

by WWW.NONE
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
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May 09, 2023 -

Audi Des Moines responded

Thank you for your patience! We sincerely value your business and look forward to your next visit.

May 06, 2023

All went well until I got in my car to go home. I had asked that it be fully charged for the long drive. It was not. Than the ultimate insult. Well you have enough to get home. So they agreed to pu More

by TERRY.ARGOTSINGER
Recommend Dealer
No
Employees Worked With
Wesley Prudencio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
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May 10, 2023 -

Audi Des Moines responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Terry. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 22, 2023

Jacob was attentive, knowledgeable and personable. I had my 1 year old granddaughter with me and the play area was clean, easy and safe for her to be for the hour we were there. Thank you for caring a More

by VICKIELYNN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob 5 star
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Apr 23, 2023 -

Audi Des Moines responded

Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad to hear that Jacob was able to help, and we hope to see you again!

April 20, 2023

Work well done. Very friendly and patient also very descriptive about the job and details. More

by CHAYAN_R805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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Apr 20, 2023 -

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 13, 2023

Great and fast My experience was great, very quick and friendly staff Very professional staff More

by SADIKOVICM2
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Apr 15, 2023 -

Audi Des Moines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines!

April 12, 2023

Very welcoming and all items were explained Timely service and on time service kept me on schedule More

by ABARTLETT0812@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Andrea
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Apr 13, 2023 -

Audi Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Des Moines.

April 01, 2023

The people I have met are very nice and helpful. Got me in and out in no time. More

by KNERRDEBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Audi Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Des Moines.

March 30, 2023

I took my car in for an oil change and tire rotation. In the past it has taken a couple hours but this time they were very quick! More

by HKAUEN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emra
Report | Print
Mar 31, 2023 -

Audi Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Des Moines.

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