Audi Des Moines - Service Center

Everything was smooth. Communication was great. Bryan was very responsive. The technicians video was very helpful. Communication was great. Bryan was very responsive. The technicians video was very helpful. More

Had you guys look to replace the tail light but you broke something and taped it and told me to drive like that. I came with just glass broken in tail light and now it just slides out if no tape. Did not cam something and taped it and told me to drive like that. I came with just glass broken in tail light and now it just slides out if no tape. Did not came to the store to get it even worse..just disaapointed on this service. More

Excellent service, Robin was wonderful to work with. Since my first experience with purchasing my vehicle, I have had superior service! Since my first experience with purchasing my vehicle, I have had superior service! More

Needs better culture does not have a warm friendly feel ,! Try sending in a secret shopper and see what they think ,! Try sending in a secret shopper and see what they think More

I had warranty work done on my vehicle. Since there was intense hot weather, it took an extra day. I was not able to make it into town the next day to pick up my vehicle, so I picked it u Since there was intense hot weather, it took an extra day. I was not able to make it into town the next day to pick up my vehicle, so I picked it up the following Monday evening. Unfortunately there was no one available to explain the warranty work, which I am fine with. I was most disappointed with the uncleanliness of my car. The inside of my car had a layer of dirt in it when I picked it up. More

I believe audi of des moines has exceptional customer service. Brian Adams is great and an asset to your company. service. Brian Adams is great and an asset to your company. More

Great service and friendly staff Minimum wait time Reasonably priced for what I received Thank you time Reasonably priced for what I received Thank you More

I appreciated Wesley going over all the items the mechanics checked for me! He was very thorough! mechanics checked for me! He was very thorough! More

Great customer service. I was able to get in right away and got my car back in a timely manner. I also received texts updates during the service. I was able to get in right away and got my car back in a timely manner. I also received texts updates during the service. More

Very good work. Very happy with our purchase and level of service. They do good work Very happy with our purchase and level of service. They do good work More