Audi Des Moines - Service Center

I had a second key programmed. Staff was excellent. Unfortunately, several items no longer work such as interior lights don't come on when door is opened and my radio frequently cu Staff was excellent. Unfortunately, several items no longer work such as interior lights don't come on when door is opened and my radio frequently cuts out since the key programming. More

He's always very attentive, knows how to listen to customers needs, quickly addresses the issue and never makes me feel overwhelmed. Very highly recommended Bryan to anyone! customers needs, quickly addresses the issue and never makes me feel overwhelmed. Very highly recommended Bryan to anyone! More

Very responsive and professional . I felt well taken care of and that the team truly cared about my experience the whole time. I felt well taken care of and that the team truly cared about my experience the whole time. More

Provided great services, thorough explanation of what he was looking for and what appeared on vehicle, communicative was looking for and what appeared on vehicle, communicative More

Excellent service. Robin saved me money by advising me that after checking my vehicle it did not need a service that I had requested. This is a very good service depart Robin saved me money by advising me that after checking my vehicle it did not need a service that I had requested. This is a very good service department. More

Everyone was friendly. The work was done quickly with a video and explanation of service was thorough. The work was done quickly with a video and explanation of service was thorough. More

Robyn was very attentive and it was obvious she cared and listened to my needs. I will request Robyn on my next visit. listened to my needs. I will request Robyn on my next visit. More

Great service department. Brian is knowledgeable and helpful. Love the detailed information provided to customers Brian is knowledgeable and helpful. Love the detailed information provided to customers More

Very competent. Especially for newer vehicles. More expensive than other dealers. Service videos are very helpful. Not able to diagnose minor wind noises though Especially for newer vehicles. More expensive than other dealers. Service videos are very helpful. Not able to diagnose minor wind noises though More

Great Very professional and very knowledgeable , I would recommend to all my friends and family . Thank you recommend to all my friends and family . Thank you More