Audi Des Moines - Service Center

Aces across the board! Responsive getting me in the same day and completing car issue within a few hours. Bryan is ACES Responsive getting me in the same day and completing car issue within a few hours. Bryan is ACES More

Very pleasant, everyone was extremely friendly, great customer service. One thing that I would deduct couple of points is that I wasn't asked if I wanted to replace my windshield wiper since it makes unp customer service. One thing that I would deduct couple of points is that I wasn't asked if I wanted to replace my windshield wiper since it makes unpleasant noise. More

Prompt service, thorough inspection, every thing was well explained. They were accommodating to my schedule and flexible with the loaner car. One criticism explained. They were accommodating to my schedule and flexible with the loaner car. One criticism More

Great at everything, except under the terms of Audi's prepaid service agreement, a loaner car is supposed to be made available. My service advisor worked out travel arrangements for me. A friend of mine prepaid service agreement, a loaner car is supposed to be made available. My service advisor worked out travel arrangements for me. A friend of mine has the same problem with her dealer in the Twin Cities which leads me to the conclusion it is an Audi problem. More

Timely service. I was able to get an appointment quickly. Service personnel were prompt and helpful. I was able to get an appointment quickly. Service personnel were prompt and helpful. More

I have always had an excellent experience at Audi Des Moines. This is the first time I worked with Robyn and she was fantastic. She was thorough, efficient, professional, thoughtful and knowledgeable. I Moines. This is the first time I worked with Robyn and she was fantastic. She was thorough, efficient, professional, thoughtful and knowledgeable. I could not have had a better experience. Thank you! More

Great service and staff as always. Staff was very attentive, and the service was fast. Will definitely be back. Staff was very attentive, and the service was fast. Will definitely be back. More

Easy- smooth and professional Cheerful staff- helpful and courteous She did a good job that day courteous She did a good job that day More

Robyn did an amazing job. Set the right expectations for when my vehicle would get done. She also informed me of a leftover package that had yet to be used from the previous o Set the right expectations for when my vehicle would get done. She also informed me of a leftover package that had yet to be used from the previous owner. Overall 5 out of 5. More

Got in and out. Convenient time and work was done quickly and nicely. Thank you. Convenient time and work was done quickly and nicely. Thank you. More