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Audi Des Moines
Johnston, IA
1,437 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,437 reviews
June 09, 2025
Audi service is awful. We dropped our car off because there was an issue after driving it on the interstate. When coming off and driving 35 and below there would be a hug We dropped our car off because there was an issue after driving it on the interstate. When coming off and driving 35 and below there would be a huge pause when trying to go after a stop. They took the car for a drive and told us they went over 10 miles, they only went .6 of a mile. We were told it was the gas we were using and us not driving it correctly. Our salesman Robert was wonderful to deal with, great guy. It seems like no one can trouble shoot a car any longer. If it’s not on a bulletin they can’t figure it out. I have since sold the car with 7500 miles. The guy who bought it found two broken wires and the issue is fixed. More
by JC
Employees Worked With
November 08, 2024
This dealership is arrogant and narcissistic, and they need to understand that people are human and treat them as such. need to understand that people are human and treat them as such. More
by KURT.BOGSETH
Verified CustomerNovember 07, 2024
Bryan is simply the best. In a world that nothing else can be packed into a day...Bryan makes things work. Knowledge... Process... Respect... Regards, Brent In a world that nothing else can be packed into a day...Bryan makes things work. Knowledge... Process... Respect... Regards, Brent More
by BSCHIPPER0
Employees Worked With
November 04, 2024
Serviced quickly,friendly customer service and convenient location- really enjoy driving this vehicle- love gas mileage location- really enjoy driving this vehicle- love gas mileage More
by DRBRBST
Employees Worked With
October 31, 2024
After the last review and seems much better, thanks to the man who scheduled the appointments and worked with my schedules and gladly to notice that the reviews are effectively. the man who scheduled the appointments and worked with my schedules and gladly to notice that the reviews are effectively. More
by ANDYVO33
Employees Worked With
October 29, 2024
My experience with the service representative was exceptional. However, I purchased the executive car wash and noticed some dust on the passenger side dashboard and there was a noticeable amount of d exceptional. However, I purchased the executive car wash and noticed some dust on the passenger side dashboard and there was a noticeable amount of dirt left in the trunk of the car. I was a little taken aback and made me feel like this service was rushed. More
by Jeknoop
Employees Worked With
October 23, 2024
Thanks to Wesley and the tech for taking care everything I asked them to do AND also noticed the oil change was due and took care of that too! I asked them to do AND also noticed the oil change was due and took care of that too! More
by Tmckinley
October 21, 2024
All employees at the dealership are welcoming and professional. They attend to your needs and respond to questions without without hesitation. professional. They attend to your needs and respond to questions without without hesitation. More
by svtchap
October 20, 2024
Amar and Elvis really came through and helped us get into the car we needed very greatful for them working with us and making what normally is stressful into a very good experience the car we needed very greatful for them working with us and making what normally is stressful into a very good experience More
by Grateful
October 19, 2024
Nate and Elvis made my car buying experience easy and seamless! Everything was handled very professionally and quickly. I received a great car and a great deal! seamless! Everything was handled very professionally and quickly. I received a great car and a great deal! More
by ejeffreysena
