Back

Audi Danbury - Service Center

Danbury, CT

4.7
977 Reviews

977 Reviews of Audi Danbury - Service Center

Sort by
March 29, 2021

The team is very responsive. They work hard to answer any questions that may come up. Hearing from the tech directly is a positive development and is a good process. More

by lrm866999
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

John Hanson is great to work with. Always helpful, friendly, knowledgeable. Always tries to do the best he can for his customers. Love that car wash, regardless of what the car is in for. More

by Lori
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Great front end sales and the service dept is tops. This is my third A6 purchased at Danbury Audi and have no complaints to date. More

by MCNEDDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
March 29, 2021

Fantastic service lead by John Hanson. One of the main reasons I only service my Audi at Audi Danbury. Add to this a super spotless dealership, friendly workforce and super cappuccino and snacks. Who woul More

by Audi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2021

The Service department here demonstrates excellence. By far the most comprehensive and straightforward dealership experience I’ve had. Al my service writer was prompt and professional. More

by jlecamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2020

David Rivera was helpful and professional- I felt confident about my Audi Q7 service, that my car would be in optimal driving condition without unnecessary expense. More

by mariapence
Recommend Dealer
Yes
Employees Worked With
David Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2020

Sales great to work with, service not so much I had a terrible experience with service in November whereby they negligently endangered my life and also cost me $1600. on my '13 A6 unnecessarily vi More

by ptreistman
Recommend Dealer
No
Employees Worked With
David Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2020

Absolutely always a positive experience, The people treat you with respect and courtesy.The dealership is always clean and well maintained. I would recommend this dealership to anyone. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Guertin, Fred Mullen
September 26, 2019

Outstanding Exemplary Service from Audi’s very own Al Cretac A day after my Audi service appointment I ran over a screw that imbedded itself in the right front sidewall of my tire. Knowing I could not drive the More

by tp2342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2019

Audi 4 Mechanical Issues I own a 2010 Audi 4 I purchased it aprox 5 years ago, The engine was consuming oil at a rate of a quart every 3 months, took it to dealership and was More

by jteixeira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Guertin
...
95
...