Audi Danbury - Service Center

Excellent service. Great working with David. I was constantly kept up to date on the status. Will continue to use Audi service for my 2011 Q5. Thank you. constantly kept up to date on the status. Will continue to use Audi service for my 2011 Q5. Thank you. More

Al is great; helpful and honest. I appreciate Al taking the time to explain the service procedure to me and making sure that the service is executed properly. the time to explain the service procedure to me and making sure that the service is executed properly. More

The whole experience was first class and second to none just as expected, bravo to the management of the Audi Danbury. All was done professionally! just as expected, bravo to the management of the Audi Danbury. All was done professionally! More

Great faculty and system for dropping off and picking up car. Great service and attention by Al Cretacci as well. Keep up the good work! car. Great service and attention by Al Cretacci as well. Keep up the good work! More

Very smooth procedure to have my car picked up and taken for a recall and service. Good communication all round from Service Center staff and from Gabriel. for a recall and service. Good communication all round from Service Center staff and from Gabriel. More

Super pleasant! Got the issue fixed efficiently and got called for updates. No hassle loaner car while the work was being completed as well. Got my car back all cleaned and fixed. called for updates. No hassle loaner car while the work was being completed as well. Got my car back all cleaned and fixed. More

There was good communication from the service department throughout the process. The video of damage was very helpful. The car was washed and clean when returned, which is always a plus. throughout the process. The video of damage was very helpful. The car was washed and clean when returned, which is always a plus. More

This is the best dealership I have ever worked with. The service writer, John, is terrific as are the tecnicians. I have never had to bring my car back because a problem wasn't fixed right the first time. W service writer, John, is terrific as are the tecnicians. I have never had to bring my car back because a problem wasn't fixed right the first time. What a pleasure! I have bought about eight Audis there and keep returning because I love the cars you make and because I love the way I'm treated at Danbury Audi. More

Clean, easy to get in and out, attentive service rep (David Guertin is awesome), good communication, problem fixed - it took over a week and a nice courtesy car was provided. All in all, a good experien (David Guertin is awesome), good communication, problem fixed - it took over a week and a nice courtesy car was provided. All in all, a good experience. More

Friendly attitude and quick customer Service. Able to answer all my questions, very knowledgeable of my concerns, will return for future service. Detailed with inspection. answer all my questions, very knowledgeable of my concerns, will return for future service. Detailed with inspection. More