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Audi Danbury - Service Center

Danbury, CT

4.7
977 Reviews

977 Reviews of Audi Danbury - Service Center

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March 29, 2021

State of the art dealership with friendly and helpful staff from reception, sales, service, and technicians. My service associate, David Guertin, took care of ever detail from meeting me at my car on ent More

by MARYKAYMESSENGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
March 29, 2021

Audi of Danbury in general, and Dave Guertin in particular, combine for an outstanding customer experience. The facility is beautiful, and the service is fast and friendly. More

by GEORGEMCKEONDESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
March 29, 2021

Excellent David even helped me find my garage door opener! ( it was on the dashboard!) thank you so much! I appreciated the help. That is it More

by LVONDERHAAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
March 29, 2021

Audi of Danbury is always top form. David Guertin is one of my favorite people and he is exceptional at his job, as are the rest of the staff. The service is top-notch and I am more likely to stay with Aud More

by kskelly2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Guertin
March 29, 2021

The customer service at Danbury Audi is top tier. They have a great system for dropping off and receiving your vehicle, which should be standard at all service departments. The quality of work is excellen More

by ABerisha1008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
March 29, 2021

Confusing check out,no signs telling you what window to go to to check out. Other than that the waiting area is clean,perhaps a warm snack would go nice with coffee as I tend to get my service early. But More

by ELBOBAMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

My appointment was scheduled for two hours and I was out in just over an hour. I purchased cross bars and a new roof box and one of the straps was broken but John and Al replaced the strap within a day. More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Service is always spectacular. Nate is like family. Service was quick and painless. Looking to buy another Audi. Hope sales will be as friendly and accommodating. More

by MJMASCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Al: Keep up the good work keeping my 2006 in good working order. I think it helps that he owns Audi's of similar age to know what needs to be done. More

by JBOURGART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Great service and communication, made sure I had a loaner car as well. I appreciated how they kept me up to date on my cars status every step of the way. More

by TundraJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
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