Audi Danbury - Service Center

Excellent service. Staff is knowledgeable, professional. Sent videos of the service and all work was done on time and as promised. Loaner car provided as well. professional. Sent videos of the service and all work was done on time and as promised. Loaner car provided as well. More

The dealership always provides friendly service—from making the appointment, the knowledge of the service staff, quality of work performed, and even payment. Audi staff go the extra mile for the custom making the appointment, the knowledge of the service staff, quality of work performed, and even payment. Audi staff go the extra mile for the customer. More

Great service! Gave me complete details of what will be done as part of the service and completed the service on time and good quality. done as part of the service and completed the service on time and good quality. More

Dave and the team have done a great job creating a safe environment for customers, and not compromise the excellent level of service. I especially liked the video follow up from the tech environment for customers, and not compromise the excellent level of service. I especially liked the video follow up from the tech More

Nate provided me with excellent service. Kept me informed about part that neesed to be ordered.. Made getting my vehicle repaired very convenient and stress free. Provided me with a clean, sanitized, low mi about part that neesed to be ordered.. Made getting my vehicle repaired very convenient and stress free. Provided me with a clean, sanitized, low mileage loaner vehicle. More

John always is professional and knowledgeable about my car. The video by the service technician was very helpful as well. Made me feel confident about the service. car. The video by the service technician was very helpful as well. Made me feel confident about the service. More

Great dealership and excellent service provided as always - big thank you to David Guertin for always taking the time to keeping me updated on my car. - big thank you to David Guertin for always taking the time to keeping me updated on my car. More

Dave was a big help, and I also appreciated how the dealership has responded to concerns about the pandemic. This was virtually my first public outing, and I felt safe in the environment. dealership has responded to concerns about the pandemic. This was virtually my first public outing, and I felt safe in the environment. More

Excellent service department. Only constructive point is when you wash the car you should clean/vacuum inside mats and wipe down sides of floor. Thanks when you wash the car you should clean/vacuum inside mats and wipe down sides of floor. Thanks More

Great experience.From the first phone call with Stacy to Great experience. From the first phone call with Stacy to discuss my repairs - scheduling the appointment and follow-up with insurance - upgrades and Great experience. From the first phone call with Stacy to discuss my repairs - scheduling the appointment and follow-up with insurance - upgrades and the loaner car. Thereafter, the first class welcome upon arrival, and most importantly, the courteous and professional service by Al Cretacci in the Service Division. The car was serviced with care and completed per the agreed time. ONLY - Danbury Audi. More