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Audi Danbury - Service Center

Danbury, CT

4.7
977 Reviews

977 Reviews of Audi Danbury - Service Center

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April 15, 2021

Had to drop my Audi off for emergency service. They went above and beyond to get the work done and helped to keep cost low. More

by TLQ5
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

great service, quick drop off, the video inspection and review of my issue was great, and I had a loaner to help keep me moving More

by PVJENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

I always feel welcomed as a valued customer. It’s a pleasure to work with every staff member. They answer all my questions with confidence. My car is always returned to me very clean. More

by FABRICMARTNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
April 15, 2021

Friendly staff. Attention to any concerns you have. Easy to make an appointment , loaner car always available. My second vehicle with Audi of Danbury soon to be a third one. More

by PIOVINO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

Easy in and out. I waited for my car and the waiting area was very comfortable. Service team is always very courteous and friendly...thanks More

by ALBERTSCHNEIDER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

Great facility and people. They are always trying to excel and usually do. Easy and quick to get in and out. just need to fill 25 More

by ZACH49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

Efficient, accommodating and professional. The team kept me informed of the status of the repairs and delivered the vehicle back to me at the time they promised. More

by RSMITH41
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Guertin
April 14, 2021

Service was friendly, efficient, and timely. Dealt with a difficult new car situation around differential replacement, requiring them to work with Corporate Audi. All worked well and very satisfied. More

by MKRIEDBERG
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

Both the service advisor (Al) and technician (Dan) kept me informed throughout the day regarding the service needed on my car. A good experience overall. More

by kkilpatrick1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Conte
April 13, 2021

The service center is always welcoming, clean, and everyone is friendly & respectful of my comfort and wait time. I trust the work done on my Audi and never worry about the level of quality of parts More

by ssimon5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Guertin
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